TDA100 with 6 incoming analogue trunks all in same trunk group. all calls go to the ICD - 601 at all times. scenario is 3 extns in ICD group, all with PT's and consoles, all configured the same. extn 842 answers 75% of all calls then parks them or blind transfers them. when call is parked then...
obtsystems and cwc3, thanks very much for your suggestions. In the end the client could live with the 10 minute auto mbx message transfer as it was the simplest thing to do.
regards.
Thanx obtsystems. The plot thickens, I had hoped this would be pretty straight forward. The Toshiba I replaced did this no problem.
So in effect we cant just send a DDI call to a destination(extn or group)then(IRNA or FWD)on to an extn that is set to FWD/BNA to voicemail and end up in that...
First time poster. I have a TDA100 and TVM50 set up for an insurance company. The agents have a VM mbx but they aren't FWD'd to their VM mbx. This is what I want to happen - Incoming DDI calls go to the agents phone then IRNA to their respective PA's. The PA's have 3-4 agents each so they FWD on...
3.1.56 on V2 406, msg wait = on, CID = on. Watch out for older versions of the uniden - they don't transfer unless you get them modified. Shouldn't be any that old around any more.
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