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FOLLOWUP TO ORIGINAL QUESTION. WE FOUND THAT THE WINDOWS 2000 SERVER AND THE BCM NT SERVER ARE NOT COMPATIBLE TO DO DHCP FROM THE SAME NETWORK. ONE NEEDS TO BE STATIC AND THE OTHER CAN BE DHCP. IF YOU COME ACROSS ANY NETWORKS THAT ARE TRUE WINDOWS BASED MAKE YOUR VOIP PHONE STATIC. THEY WILL...

We have a BCM installed on a Windows 2000 network. The customer gave us a static IP address to assign the BCM. We have installed IP2002 phones on the system but are unable to have the phones sync with the IP address. When we static assign each phone it works great. We have set DHCP on and...

What is the fix for this?

No. This is a new site and you are right about the firewall issue. The one site does not have a firewall but the other site does. What must I do to have it work with the firewall?

NO. I TRIED USING MY LAP TOP AT ANOTHER LOCATION AND IT WORKED. THEN WENT TO ANOTHER SITE AND NO AUDIO. DO YOU NEED TO MAKE CHANGES WHEN GOING FROM SITE TO SITE?

I have a BCM 3.5 server and I am using the VOIP with i2004 phones and they work. I tried using a 2050 on my lap top and it sychs but I get no audio. I can make calls but I hear nothing and they cant hear me.

I forgot the default subnet mask of 255.255.255.224. I was using the wrong subnet mask of 255.255.255.0

Thanks for all the responses. I found my problem.

I tried the supervisor and ee_amdin and the password and it still does not connect.

I have tried connecting to my BCM via modem and have each time I get the same message (wrong user id or password) I use the same user id and password to get in through the system manager. What am I doing wrong?

The phone was set with an auto DN.

Is there a way to show the activity of a I2004 phone on a T7316e set? I have programmed the DN of the I2004 as an auto dial on the T7316e phone, but when the I2004 is off hook it does not display on the T7316e as busy. Is there any other way to display a voip phone on regular sets?

I was able to access both LAN ports and the Unified Manager sceen appears. If I click on the System icon it asks for user name and password, but no user name and password will work. I tried entering through the serial cable and it asks for a user name and password and it does not work. I tried...

Thanks mrmarshall. All the passwords have been tried. We will try again on Monday. Is there a hidden password somewhere?

Tried that one too. None of the default passwords seem to work. I was hoping for a higher level user name and password if it exists.

Tried that too. None of the dafault passwords are working. The customer thinks the system might have been hacked and all paswords have been changed.

Tried the ee_admin and PlsCheMe! as posted and without caps and exclamation point. Still cant get in. Is there a higher level name and password

I have a BCM 1000 rls 3.5 and some how none of my passwrds seem to work. I have tried both network ports and can not enter into the unified manager. ee_admin, eedge, supervisor, visor I have connected the db9 cable to my lap top and the passwords do not work. Are there any other default...