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Thank you I have now gone through and upgraded the system everything now functions file running 8.1(79)

Hi all, I am currently trouble shooting an Avaya IP Office running 8.1(65). When One user/extension checks their voice mail the whole system reboots has anyone seen this before? The user is now at 144 voicemails could this be the cause and if so how am I able to selectively go through them...

Hi all, I am currently installing a T7406E base station with 2 wireless handsets. The system originally ran with the T7406 base station 2 wireless sets. I have been able to register both sets with the base station however I am unable to get both of them to hit the KSU. I realize that I have...

I will check on Monday customer has left site no more remote access thanks for the input!

When tracing the call you can see the phone call start to take place and then drop. I have scheduled for a reboot after hours hopefully this works.

I can reach extension 104, numbering plan and short codes are good.

Hi all, i am currently trouble shooting a customer system. They have two locations when dialing from the one location to the other 3 of the 64 extensions are not working. when dialed you receive a tone and then a call rejected. The funny part is they are consecutive extensions 101 102 103...

Hi All, Sorry about the lack of information and sentence structure. I`m sure you all know what is like to be doing a million things at once when on a service call. I appreciate all of the input it turned out to just be the NAM itself, once replaced the system functioned fine. Thanks again...

No voice mail and system consistently double beep every minute or so.

Hi all, We have resolved this issue I am posting this for anyone that may run into the same problem. When looking into the issue further we realized that The DECT system was missing a SARI certificate: Secondary Access Rights Identifier.

Hi all, I am trying to trouble shoot the Avaya DECT R4 system. I am currently able receive incoming calls from internal and external numbers. However I am unable to make any outgoing calls to internal or external numbers. When I dial and hit the unhook button it looks like it is about to call...