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Having an issue with sending email from a RedHat Linux server. When sending a test message via the telnet <servername> 25 ehlo method, it is received succesfully. However, when using mail -s "subject" recipient@somewhere.com < fileattachment the emails just do not materialise. /var/log/maillog...

Adding the username:password in the address is not the intention here, I only used it as part of my troubleshooting (I manage to access ftp://anonymous:anonymous@ftp.microsoft.com/ with no drama - what you mention only applies to http:// addresses). The 'login as' option still does not appear...

MS article 816037 applies to a hotfix for IE6.0 where items cannot be downloaded. As stated, both IE 5.5 & 6 refuse to prompt for the username & password so logging in cannot occur. The error message stating that it cannot download a file called '/' is misleading though - it should be asking for...

Can anyone offer an explanation on the following? When connecting to an ftp over http site e.g. ftp://ftp.sitename.com, some (not all) sites refuse to open, when they should be prompting for ID/password details. It gives the error: "Internet Explorer cannot download / from ftp.sitename.com The...

I completely agree - motoslide should get credit for this. Thanks all who replied.

Yes - you're absolutely right! CHECKMSG was returning 5 instead of 2 - changing it to cat seems to have solved it. Many thanks!

Adding the PATH var unfortunately doesn't seem to change things. Like I say, it runs fine manually. Crontab is under root, as is the script.

Please ignore the '.$DTSTAMP' part. I stripped this down to its simple components for clarity on this post..

The following script sends an email if certain processes have failed, but sends no email if no error is reported. This works great when ran manually, but for some reason when I add this to run under crontab it will trigger the email event anyway - sending it to the recipient address (not local...

I tried the IEFix after finding a thread about it, but it failed to sort this out. I am seriously considering a complete XP rebuild!

oops, nearly forgot to mention I am on XP SP1

IE6 SP1. I am quite familiar with this microsoft page, having tried most fixes already! These fixes only seem to apply to conditions whereby ssl does not work...full-stop. Not the situation that I have where ssl works through a proxy via VPN only!!

IE6 refuses to load https pages:'Cannot find server or DNS Error' is the message. It doesn't appear to even attempt to load the pages, so I used Paros to view the request & responses - and it appears to receive the data normally after all. Just will not display it! I have tried the following so...

Hi I have a string field (called 'Transaction') where several components exist, seperated by full-stops, eg: "ContractName.Location.Code.Type.System" Sometimes the string can contain an extra ccomponent, so I would like to tell Crystal that if there are 5 full-stops in the string, return the...

Sorry about the confusion, but you were spot on. {@OpenDateTime} is actualy {PROBLEM.OpenDate} (datetime) and {PROBLEM.OpenTime} (text) joined-up and {@TrueCloseDate} is the same as {@FirstCloseDate}, I just wasn't paying attention. Anyway, you have helped me out once again LB, and I salute you!

There are 2 tables involved, linked by problem_id: PROBLEM contains problem_id, opendatetime, closedatetime, SLALevel, description etc. AUDIT_TRAIL lists the life cycle of the call, problem_id, when the problem was opened, transferred or closed, at what datetime, by who etc. Each action has...

Hi I'm suffering from the 'summary total field could not be created' message and need help (again). The story: An old helpdesk report I have summarises the number of tickets raised in a month and the percent that were inside the service level. In a normal world (!) the resolution time of a...

Thanks! I have used the 2 formula ibass provided, the second formula slightly altered: if {@firstauditclose} = datetime(9999,09,09,0,0,0) then {main.closedate} else Minimum({@firstauditclose}, {main_table.call_reference}). The true SLA can be calculated from there.. Cheers!!! (p.s. I just...

Hi I am trying to calculate the SLA resolution times for a call management system, but the main table's close date field actually records the last time the call was closed. If it was closed, re-opened and closed again, it updates. To see when a call was initially closed, I have to look in an...

unfortunately BO do not have the required functions available since taking on decisions' site - there must be another method? v7 is limited, no looping for a start, and outputing in csv or text file format ignores any formatting (like 'can grow') so still at square 1!!!