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Here is a link to CA support for a patched agent that supports long registry keys. This worked for me. http://support.ca.com/Download/patches/asitnt/LO88290.html

I have AS2K Adv ed,tape library option,& RAID option on Compaq ML530 with ADIC Scalar 100 and 6 LTO drives. The SCSI controllers are Compaq 64bit dual channel. I have installed AS2K w/sp3 and configured the tape library. I followed the release notes and created 3 virtual libraries, 2 with 18...

I am using AS 6.61 SP2 backing up both NetWare 3.x and NT4 servers using the client agents through IP. Occationally servers are moved and given a new IP address. I change the address of the agent in the job that backs up the server. The backup work fine, but when I restore a file to the moved...

I had the same problem with merging tapes into a SQL database. The database was fairly large, 10Gig. The prune jobs were running successfully, but SQL was not running any optimization routines, so it just kept growing. Once I optimized the database, ARCServeIT recognized the smaller size of...

There are no issues that I know of that cause problems with backup jobs that span more than one tape other than needing to have a tape changer, unless you plan on manually changing tapes in the middle of the job. Personally I try to keep my jobs from spanning tapes simply to alleviate the tape...

I am using ARCServeIT v6.61 Advanced Edition for NT. I backup many NW 3.x servers, but this one gives me trouble. Within a second of connecting to the backup agent the connection is broken with the following message: AE3015 Service connection with HG_MERCH2 is broken, 1. On the NetWare...

I ran into a similar problem. When upgrading some remote offices from a netware 3.x server to an nt 4 server, I tried to use the backup tapes to restore the user data. The backups were done using arcserve 6 for netware with an exabyte 8mm drive. We connected the same drive to the nt box and...

Use the TAPECOPY program that comes with ARCServeIT. It is located in the main arcserve directory. The source and destination tapes need to be selected by group, so you need to have at least two groups. The syntax is something like this: tapecopy -sGROUP1 -dGROUP2 -t(TAPE NAME) -b. This will...