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found my answer.. incase anyone is wondering.. the answer is NO if you running h.323, you can block incoming numbers based on CLID. running MGCP on the gateway will not work.

I'm trying to create a holiday schedule and i don't see in the Palette screen, "JAVA" I guess you're suppose to use Java Objects to build a Holiday database and incorporate it to your scripts. Is there a reason why i don't see my Java folder? Could it be the version i'm running, diff between...

sorry.. for reports? after "X" number of rings, normally, the call is put to "not ready." With the change, if the call is transferred to an agent, and the agent does not take the call. Does the caller go back into the queue, or does it continously ring the set? if it does go back to the queue...

does anyone know what the stats look like after you set the agent state to "ready?"

jneiberger thanks man. I read the cisco doc and couldn't find any info regarding incoming calls during a normal operation. (only SRST mode) Is hardware redundancy recommended?

for my SRST site, i want to still recieve PSTN calls whether or not my WAN links are available. (sort like a stand alone CME) Have my PRI's direct connected to my gateways. (SRST is new to me....)

PSTN - using PRIs

can you still recieve incoming calls at a remote site if the WAN is still available?

i believe you've got a VM issue. Build a new mailbox and see if you get both messages.

Hi, i got a CCM3.3 with PRIs on a 3725gw and i want to block a certain phone number from entering the CCM. MGCP is enable and i'm wondering if i were to use dial-peer commands below, will it work? I'm thinking not, because of MGCP is taking over the PRI voice translation-rule 1 rule 1 reject...