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  1. Spirit1

    Call Name Display

    CS1000 system I have a unique problem. Our 3904 phones for secretarys are setup with their attorney lines. If Sue has Joe's extension on her phone and she dials his extension the name display shows Joe's name for a split second and then Sue's name appears even though the call does go through...
  2. Spirit1

    Octel 250 For Sale

    Our company has switched to Nortel Call Pilot. I have the following OCTEL 250 system which was running ok, but need to dispose of it. Also how do I delete all mailboxes at one time? VPMOD l # 15973 Software Release Aria 03.11.05-1 System type 250 3 boards - Octel PCA FLT-N Nortel...
  3. Spirit1

    Call Pilot 5.0 - Msg forwarding rule

    Fireeater, But the bmchint514@bakernet.com is our call pilot server.
  4. Spirit1

    Call Pilot 5.0 - Msg forwarding rule

    We can turn on Call forwarding rule and it works to forward the voice message to Outlook. But if we want to forward the voice to an outside e-mail service such as Hotmail it comes back a message from the Postmaster: Your message did not reach some or all of the intended recipients Subject...
  5. Spirit1

    Not allowing message to be left

    We are in the process of turning off our Avaya Octel 250 system. When we cut over to Call Pilot, I am having the users be able to check their Octel for old messages but I do not want them to be able to compose a message and send to a mailbox. Is there away that I could stop mailboxes from...
  6. Spirit1

    Forwarding Call Pilot Message to Outlook

    ...Desktop messaging. But we cannot get the forwarding to Outlook to work. I get the following notification from call pilot after trying to forward. ********************** Your message did not reach some or all of the intended recipients Subject: (no subject) Date: Fri, 5 Dec 2008 15:06:26...
  7. Spirit1

    Call Pilot 5.0 Desktop Messaging

    We just setup Call Pilot. When a user is setup for Desktop Messaging, the Login window for Call Pilot appears twice instead of once. So you have to login twice. Also cannot remember your password is grayed out. Any ideas! Note: I could not find a separate Call Pilot Forum to put his...
  8. Spirit1

    TM 3.1 Reports

    The patch you mention. Is this for the TM server?
  9. Spirit1

    TM 3.1 Reports

    I am trying to run a report on DIGS but the report displays blank. The following thread was closed without an answer. thread798-1464364 Does anyone know what the Criteria statement should be? Thanks! Renee
  10. Spirit1

    TM with Common Network Directory

    We just had TM installed and Common Network Directory created by retrieving the CPND names on the switch. Everything was fine except we had some issues loosing addons on 3904 phone configurations. So TM was reinstalled. The vendor used LD95 to add several missing cpnd names but unfortunately...
  11. Spirit1

    Upgrade to 5.5 - transfer call to Octel 250

    Thanks for trying to help. I found a work around. If you pickup a Primary DN line you press **. If you pickup a rollover line you press just one *.
  12. Spirit1

    Upgrade to 5.5 - transfer call to Octel 250

    ...calls into voicemail. Before upgrade: Secretary would pickup Attorney's call, press tfr, dial 7500, press #, dial voicemail box number, then press ** and press connect which puts the caller in attorneys voicemail. After Upgrade: If call is on Primary key you press 2 *. But if call picked up...
  13. Spirit1

    Touch Tone Issue

    Thank You. I looked in the Option but today I am Blind! Thanks for your help.
  14. Spirit1

    Touch Tone Issue

    Hello, I have an Option 81C with 3904 and 3903 phones. Some of my 3904 phones, the touch tone works when you are dialing. But I have a few that the touchtone is disabled. I search thru the previous questions but could not find information for my problem. I have a user that wants the...
  15. Spirit1

    Phone models for Option 81C

    We are using Nortel 3904 phones. Are there any newer models that we can use. I need to order more phones and thought maybe there are newer models. Thanks!
  16. Spirit1

    Message Waiting Light

    Duffo666, I have administrator rights on the Octel 250. Could you tell me how to run the Audit and if I run this utility will it stop any incoming messages? Thanks!
  17. Spirit1

    Message Waiting Light

    I have an Option 81C with Octel 250 Voicemail. Yesterday morning there was a power surge in the building which caused 2 of my controller cards to get hungup. My vendor reset the cards within an hour. My issue is that I am getting calls from users that they had voice messages from yesterday...
  18. Spirit1

    FIJI Boards - Explanation

    Thanks for explanation. Is there an LD that would tell me which shelves the FIJI card supports. Since one of our FIJI card is ok, I need to know which TN's will not be effected. Thanks!
  19. Spirit1

    FIJI Boards - Explanation

    Hello, I have an Option 81C with 4 FIJI boards. Because I am getting reoccurring false alarms I was told that I need to upgrade the Firmware from version 14 to 19. I need to explain to management what the FIJI card does. I understand that the fiber optic connects to a specific shelf but would...
  20. Spirit1

    Octel 250 - Monitoring Ports

    EddieDuece, Morning checks. Could you explain what checks you do. Do you run a report? Thanks!

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