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  • Users: 6453
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  1. 6453

    816 - tvs50 auto attendant

    all, It is 12:53 AM and I have read every post and tried to decipher all of the panasonic manuals i have and all the panasonic manuals i have downloaded to no avail. I am three days into this and at my wits end. I have installed an 816 and a tvs50 in my own office and have been able to get...
  2. 6453

    CO Line ringing

    Hello, Thank you in advance for any help you might be solving my problem. First let me say I am a nortel guy. have searched this forum, read the system admin manual, and the station manual and have not been able to find the answer. I have a customer that has a TD1232 and they want all co...
  3. 6453

    Printing one job on 2 differents printers simultanously

    hello, I have a situation where I need to send a print job to 2 printers. I can not just press print once for each printer as The print jobs are being sent from a very old application. I am using windows 2000 server and am printing to generic text printes that are connected to an IP based...
  4. 6453

    night ringing

    ok, so i followed the procedures exactly and noe if the "noght button" on the receptionst's station is pressed all the phones ring a half of a ring then goes to AA. I checked AA and all lines are set to go to AA in 4 rings. If the "night button" is not pressed the REceptionist's phone rings 4...
  5. 6453

    night ringing

    let me add, to make it easier the process can be manual all the time. So that the receptionist will press the "night button" anytime she is away from her desk for any reason, restroom, lunch, over night.
  6. 6453

    night ringing

    Thank you so much! So, how do we throw in the "night button" so that if the receptionist goes to the bathroom or goes to check the mail the phones will also ring to some, or all, of the phones when the "night button" is pressed? There was a posting that detailed this process but I can not...
  7. 6453

    night ringing

    currently if she is at the receptionist desk the phone rings 4 times then goes to AA. This is the routine 24/7. same AA message all the time.
  8. 6453

    night ringing

    Thanks for taking the time to respond to my questions. All of your input had been extremely helpful ofer the past year or so. The responses above reflect my inability to explain my problem completely. The FAQ that I was referred to is great and the definitive answer if I want all calls to go...
  9. 6453

    busy lamp field????

    Is there any way,on a m7324 to make some of the buttons show the status of another station? so that if the boss is on the phone the receptionists will be able to see that? This is on a MICS with 4.1 software. Thanks in advance for your help.
  10. 6453

    night ringing

    hello, thank you in advance for any help you might be with this problem. I have an MICS with 4.1 software and i need to setup night ringing. There is a full time receptionist and when she goes on break or leaves for the day they would like the incoming calls to ring at all phones for a...
  11. 6453

    BCM PRI - we moved... HELP!!!!!!

    THANKS GUYS!!! for all your great help and support. I don't know what i would have done without you guys! all i had to do was change the inbound ani then and restart the pri. just like that back in business.
  12. 6453

    BCM PRI - we moved... HELP!!!!!!

    HELP!!! we moved from one location to another yesterday and brought along our BCM. The BCM has 2.something software and a T1 module. We have a new PRI at the new location and the main number for the PRI has naturally changed. SBC swears that the d channel is up and i have 3 green lights and...
  13. 6453

    BCM call routing - two comapnies

    Hello and thank you in advance for any help you might provide me. I have a customer that has a BCM and call pilot. They are subleasing some of their office space and would like to lease time on their switch as well. My question is - can I have two separate automated attendants based on...
  14. 6453

    BCM ACD LED reader board

    Hello! Thank you all in advance for any help you might be in helping me to complete this task. I have a customer that has a has a BCM with Call Pilot and is using ACD. This is a Pizza call center with about ten call handlers at the busiest time of the day. The customer wants to have a...
  15. 6453

    Full handsfree help

    Thank you. Well maybe not, calling me a lawyer sould probably be an insult! I tried the quick and to the point explaination and was misunderstood so tried to fully expalin the problem with a levity.
  16. 6453

    Full handsfree help

    Thank you. Permissions was about the only subheading I did not try. On an 8X24 or a MICS permissions is something very different, and this is the only 6X16 I have ever worked on. Thanks again
  17. 6453

    Full handsfree help

    Dear Mr./Ms AlquestTech, Thank you so much for taking the time to attempt to assist me in finding a solution to my quandary! I must apologize as it seems that I must have been unclear in the description of my problem as you seem pretty darn smart and yet seemingly unclear as to source of my...
  18. 6453

    Full handsfree help

    yes
  19. 6453

    Full handsfree help

    internal dial tone
  20. 6453

    Full handsfree help

    Thank you. I forgot to mention that all stations are 7310's.

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