BCM PRI - we moved... HELP!!!!!! 2

[6453]

HELP!!!

we moved from one location to another yesterday and brought along our BCM. The BCM has 2.something software and a T1 module.

We have a new PRI at the new location and the main number for the PRI has naturally changed. SBC swears that the d channel is up and i have 3 green lights and the two i think inbound lights are yellow.

when someone dials the main number the caller gets a ring no answer.

also, if i go to check the trunk status it says "not in serivce"

one last thing, the PRI at the old location we oneway - inbound. The new one is two-way.

I would gladly pay for someone to help me with this over the phone...

Thanks for all your kind help.

 

[luv2ski]

quick open phone book and call your original vendor

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[BagsNYC]

Not something that normally gets done over the phone. I concur with Ski, call a qualified vendor..

 

[luv2ski]

by the way what made you think you could unplug the bcm and it would actually just work at a new location...you people kill me

ONLY 21 WEEKS TILL SKI SEASON STARTS

 

[scanjet]

they kill every one who does this for a living

 

[6453]

THANKS GUYS!!! for all your great help and support. I don't know what i would have done without you guys!

all i had to do was change the inbound ani then and restart the pri.

just like that back in business.