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  • Users: ericb1
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  1. ericb1

    Excel 2003: Text to columns help

    Thanks so much, that worked great. Thanks again!
  2. ericb1

    Excel 2003: Text to columns help

    Thanks, but where do I put that code?
  3. ericb1

    Excel 2003: Text to columns help

    Each payment has a hyphen, followed by 4 digits. Can I do something with that? After each hyphen count 4 positions, then move it to a new cell or something?
  4. ericb1

    Excel 2003: Text to columns help

    Sorry, I should have explained further: Each group of payment info is in a cell, and each row is different: So the first cell is: OCF-1993 B & W-1989 UNR-1996 MANVILLE-1996 O-I-1998 FORTY-EIGHT INSULATION-1998 E-P1-2000 H.K. PORTER-2000 CELO-P1-2003 CELO-P2-2005 But another cell is...
  5. ericb1

    Excel 2003: Text to columns help

    Thanks so much! There's 2 columns I'm concerned with here, ColA has a unique identifying number: 123456 ColB has the fixed with data: OCF-1993 B & W-1989 UNR-1996 MANVILLE-1996 O-I-1998 FORTY-EIGHT INSULATION-1998 E-P1-2000 H.K. PORTER-2000 CELO-P1-2003 CELO-P2-2005 I need to get...
  6. ericb1

    Excel 2003: Text to columns help

    Any help is greatly appreciated. I'm using Excel2003, and I inherited a spreadsheet with a column that has a large amount of fixed witdth data in it, in the format of "company-date". But the companies vary in name and length, so when I try to use the text to columns wizard, I can't add...
  7. ericb1

    track cybe to cube calls?

    Thanks jinxs, that sounds right, thanks again!
  8. ericb1

    Best method, please help!

    Ok thanks! Here's what I set up on Friday: The DID line is patched to an internal extension, so a regular phone rings, ext. 152 Then I set up a calling group, #772, and added the 2 people to it. Then on the phone that rings, I just turned on forwarding to ext. 772. This seems to work on...
  9. ericb1

    Best method, please help!

    Thanks everyone for the replies. I've got the calling group (772) all set up with 2 extensions in it. But How do I route the calls from the extension it's on now to the calling group #772? Also, I tried *44, and *42 to log in to a group, but it doesn't work. Thanks again!
  10. ericb1

    Best method, please help!

    Thanks again MM for your help. The release says: Legend 7.0 v9.0 Again, what I'm trying to accomplish is 3 separate calling groups (hunt groups) that I can label as such, so the display can identify or distinguish the calls from eachother. However the people in the 3 different goups will be...
  11. ericb1

    Best method, please help!

    Thanks so much MM, you've always answered my posts!! Quick question, and I probably should have mentioned this before: Our company actually answers calls for 3 others smaller companies. So the way I have it now (and you way seems better with the groups) is that each company we answer calls...
  12. ericb1

    Best method, please help!

    We're a small business (Merlin Magix system), there's 2 people who answer help calls. The calls come in on 1 extension, then the 1st person has a primary cover on the extension, and the 2nd person has the 2nd cover. Is this the best method, or should I be setting up calling groups? When I try...
  13. ericb1

    Add New extension to Avaya phone system

    Thanks guys! I'm doing it now, I'll let you know how it goes. But does a physical phone have to actually be plugged into a jack for this to work. Here's what I'm really doing. We're companyA, and we do work for companies B and C. But we only have 1 "customer support" person. So I need her...
  14. ericb1

    Add New extension to Avaya phone system

    Not sure how to go about doing this. We have an Merlin Magix phone system here, and I'm trying to add a new extension internally. The internal extension is 151, but it's patched to the outside, so it should be a Direct dial line When I call internally, ext 151 won't go anywhere. When I call...
  15. ericb1

    track cybe to cube calls?

    Thanks again all, I know this is an old post. On the caller ID: My extension line is patched directly to the outside, so it can be dialed directly, however when an incoming call comes in, the display just says "Incoming Call" or something like that (I think it says "outside call") So if...
  16. ericb1

    Please help with Stacked Bar chart

    I have my data all grouped and sorted the way I want: 2 types of payments Payment_typeA, & Payment_typeB, grouped, then subgrouped by Date(quarterly). When I view the data detail, it's correct, but I'm having trouble getting it into a stacked bar chart. For example, if the Count of...
  17. ericb1

    Reporting on an Outlook mailbox

    Thanks for the reply, but I'm trying to get to the actual attachment in an email, through Crystal. I found the attribute "Attachment" when connecting to an Exchange Mailbox, but when I add it to my report, it just returns True/False, not the actual attachment. Thanks again!
  18. ericb1

    Reporting on an Outlook mailbox

    CR10, I have a report on an shared Microsoft Outlook mailbox that gives some information such as FROM, TO, SUBJECT, etc. This works fine, but some of the emails have attachments, that I'd love for the user to be able to open directly from Crystal. The report designer lists all the components...
  19. ericb1

    showing percent on a bar graph?

    that's kinda what I figured, thanks!!
  20. ericb1

    showing percent on a bar graph?

    I'm not sure if I'm just missing the obvious here, but I have a pie chart that shows some data, and in the Chart Expert > Legend Options: I have it set to show the percent of each slice of the total, and it neatly sums each slice and 100% at the bottom. Now, on the exact same data, I'm trying...

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