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Over the years I have found TouchToneTommy to be extremely knowledgeable, helpful and a source of excellent information, often on things that just arent in the manuals. I wish he was next door :)

I have a J179 SIP Phone set up at a remote location. It is tied an IPO at the main office. Licenses are not the issue. We have plenty, plenty of voice compression etc. We have the same set up from several locations. WE HAVE NO SOUND EITHER Direction from this location. From this problem...

We have an IP Office rev 11.1.2.0.0 along with VM Pro Linux at the same revision level. We are recording calls with VM Pro And XIMA call accounting. It works well for what we are doing. We are currently recording inbound calls into our operator group. We first send the calls to an inbound...

Thank you for the suggestions. I think I am going to move the DHCP to the IP office instead of the network computer I am also going to upgrade the IP office from 11.1.1 to 11.1.2 A small change but it should ensure the phones have the very latest in Firmware and software. Depending on...

have a few small offices with SIP J179's that have the desktop computers connected to the network through the pass-through switch on the J179. The phones work fine, but the computers randomly lose connection to the network and the extension has to be disconnected and restarted to get both...

IPGuru.... thats what i had been using. I was just trying to get "cute" and fancy it up. But I am going to continue with the group email. Thanks for all of the help all. I do appreciate all suggestions :)

that Didnt work. I used the variable $REG{Variable name} First I set it up with just the email address and it went right through. Then I set it up with the variable in the address $REG{VariableName}. I added a true false variable test to confirm the variable and I t went through the...

as a matter of fact i am setting it up that way now to test..... I will let you know :) thanks

We Have any of a dozen people that can be put on call each week. We use a short code module and menu to change a user variable each week. THis variable is in a call flow, that is used when a customer calls in, they can select to have the call transferred to the person on call. It works well...

This has so many strange things going on, I don't know where to start. We can make changes.. Save and make live, and would disappear from the module list. they would Cycle, ask the normal question, do you want this to disappear etc. I can make other changes, make them live, and the client...

I have a Customer with an isssue I cant find an an answer for At location A, they have an IP office R 11.1 with various digital, IP and SIP phones. Everything seems to work smoothly. At 8 other offices, they have IP 500's with various phones, and these offices are all linked together via an...

We had an issue on VM Pro 11.1.0.0.0 making all wave files cpos files instead of wave files. in order to fix the issue we attempted to upgrade to 11.1 service pack 2 which was part of the fix for the known issue. The upgrade went well at first, it transferred the files to the appropriate...

TouchToneTommy You are the man... Come to Indiana and I will buy you dinner !!!!! :)

There are definitely no firewalls set... for certain... i am downloading the same version of VM Pro as we speak and will make that change, and check the password issue. I will advise.. for the record... touch tone... i don't often ask for help, but you have always been a good reliable...

phone system 192.168.0.26 Rev 11.0.4.6.0 Build 18 VM Pro IP 192.168.0.25 Rev 11.0.0.0 Build 481 VM services are running I have repeatedly stopped and started them Voicemail Tab in manager is set for Voice Mail Lite/pro THe VM Ip Address is set for 192.168.0.25 I can make...

Is anyone using VMWare V sphere 7 ESXi and logging into it with vm Client? I know Avaya only offers support up to 6.7, but i have a situation :) just wondering

update and further details Ip 500V2 R10.1.0.7 slot 1 empty had been an analog 16 slot 2 Digital 30 B2 R10.1.0.7 slot 3 removed an old digital 30 empty now slot 4 Digital 16 B2 R10.1.0.7 This started in slot 3 but was moved to try to change the problem All...

they have worked for 2 days

i guess thtat is just the call appearance buttons

the control unit and the expansion modules are on the same revision level, The modules do show up on system status, but the individual extension do not show the full range of buttons.