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Dear All, has anyone experienced this or a similar issue? I had three reports from user that claim that attachments that they inserted into an email were stripped (without any notice) when they send the email. We are using Exchange2003, Outlook2003SP3 in a citrix enviroment and addtionally...

Our maintenance company tried to disable/enable the card without success. The green ACT led was slowly flashing, the yellow HDD was constant.+ So they disabled the card again and asked me to push the reset button, again without sucess. Then they asked me to pull out the card while the pabx was...

Hi MossEng, Many thanks for your reply. I get this when I do LD48 STAT AML: ld 48 LNK000 .stat aml AML: 09 ESDI: 09 LYR2: AUTO SETUP LYR7: DOWN DSBL AUTO SETUP So the voicemail is down. I logged a call with our maintenace company to get it fixed, but I would like to understand better...

Hi All, Our voicemail is not responding anymore. If I press the voicemail key on one of our M3904 I just get a release and try again (I checked several phones). When I try to enter into the voicemail via Procom I dont get the Voicemail login after typing "ax". I tried if the other loads still...

Hi all, 4. Is the NCOS on your phone great enough to allow you to dial her number? I changed the NCOS of our helpdesk phone (3333) from NCOS4 to NCOS0. I can now call her mobile directly but when I try from the users phone it still dosent work. Kind regards, Asok

Hi All, many thanks for your responses! Please find the answers to your questions below. 1. On the ext 3333 are you able to pick up the phone and call her cell directly? NO, same pattern. After dialing her mobile directly the phone displays: "Hang up and try again". 2. Did you attempt to...

Dear All, we have a helpdesk number that our users (internal) normaly call (ext.3333). As we work in shifts in our helpdesk we sometimes have to forward ext.3333 to our mobiles. We now have a new teammember and a few users cant get trough to her mobile. What happens is: User calls 3333 -> 3333...

Many thanks John

Dear all, apologies for the late reply. I just wanted to let everyone know that Johnthephoneguy's suggestion was correct and that the IDC tables had to be corrected. I passed this to our PABX support company and they fixed it in no time. Can anyone explain me how to check these tables? Kind...

Hi GHTROUT, If a user (9894) has a secreaty his calls are supposed to divert to the secretary if the user does not pick up the phone afer three rings. Therefore I added the user secretary's (9964) to eht, efd and fdn. Nevertheless all external calls divert directly (without ringing on 9894)...

Hi Gibblett, many thanks for your quick reply. I changed the class to SFA but unfortunately external call still divert directly to the wrong extension.

Dear All, One of our users phones (A) ext9894) does forward every external call directly to a different ext9941 (B). The users phone is setup that all calls should forward to her secretary (C)(ext9964) if she dosent pick them up after a few rings. I already did reprogram phone A from scratch...

Dear all, does any of you know a tool, log file, etc that allows to see detailed mailbox information of a user from the exch server (2003) or AD? System Manager only provides the total number of emails and there total size. I need to see the actual folders and the distribution of mails in them...

Hi Mojo1979, check if the user the invitation is sent to has delegates setup (Outlook -> Tools -> Options -> Delegates). If a delegate is added to an Outlook account the default setting is that he will receieve a copy of the invitation. If the email accounts of the delegates do not exist...

bignose21, many thanks for your post. Unfortunately the version is not displayed on the main mail screen. All I can see is two huge asci Ms for Meridian Mail, "Copyright 1999" and below the options to "Logon, System Status, Silence Alarm, DSP Port Status" executable via the F1 to F5 key.

Dear all, I have been asked to provide the software version of our Meridian Opt11 and Voicemail. I know how to look up the software version of the main system with: ld 22 iss but do not know how to look up the version of the voicemail. Can anyone help? Kind regards and many thanks in...

Printed DNB: 982 There is no 9828 showing up: DN 9827 CPND CPND_LANG ROMAN NAME John Doe 1 XPLN 13 DISPLAY_FMT FIRST,LAST TYPE SL1 TN 006 0 00 02 KEY 00 MARP DES M3904 6 APR 2006 (3904) TN 006 0 00 01 KEY 34 DES 001 25 JUN...

Hawks, thx for the tip. Unfortunately I tried it already without success, here the result: REQ: cpy 1 TYPE: 3904 CFTN 11 14 DES M3904 *** MAKE PRINTER READY *** TN 13 1 DN 9803 NEW 3904 TN 013 0 00 01 DN 9803 REQ: chg TYPE: 3904 TN 13 1 ECHG yes ITEM key 0 scr 9828 SCH0011 >err...

Dear All, I have the following problem: One of our users phones was dead this morning. The TN suddenly appears to be "free" in the system, but the DN not. I can assign a different DN but I need to give the user back his old DN. I would be very grateful is anyone could help me with this. Kind...

John, thanks you very much so far! Blocking the number seems the best idea to me. Could you explain how to block the number? Kind regards.