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  • Users: btrain08
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  1. btrain08

    Call Classifier

    What does that command output tell me?
  2. btrain08

    Call Classifier

    I have 2 IP connected G650's on one of my floors. Each of them have an IPSI, Medpro and CLAN.. 1 of them has a call classifier. Do I need that board? I have no available slots and I need to add a digital circuit pack. Instead of trying to consolidate I'd like to remove that board if I can...
  3. btrain08

    Tracing Trunk

    That thread doesn't really help me. Doing a list trace tac should show me all calls in and out and I'm getting very limited data. is that a setting somewhere on the TG?
  4. btrain08

    9650 Not seeing any call log

    There's a setting on his local phone in options and settings that he may have turned it off on accident.
  5. btrain08

    Tracing Trunk

    I'm running a list trace tac xxxx, which is my main PRI and I'm getting what looks like only limited or outbound data. Is there a setting for this to turn on everything?
  6. btrain08

    Vector and Call Disconnect

    Some suggestions are appreciated for this. I have a vector that has a step to go to another vector step if ani = xxxxxxxxxx. When that ani matches and routes to the other vector it hits a collect digit step followed by if digits collected = 0 goes to another step in the same vector. That...
  7. btrain08

    Call Center Audible Queueing

    Agent on a phone call, a second phone call comes in and the queue light illuminates.. I want, along with the illumination an audible sound. Digital reception consoles have an audible sound when they have a call waiting and I want the call center to behave the same way.
  8. btrain08

    Call Center Licensing

    Where in disp capacity can you see the amount of call center agents you are allowed and used. I need to add 10 agents to a new call center queue.
  9. btrain08

    Call Center Audible Queueing

    That just changes the way your phone rings.. not audible queue alerting.
  10. btrain08

    Re-IP G700/S8300

    Tnx, what about the actual GW itself
  11. btrain08

    Re-IP G700/S8300

    If I move an lsp'd G700/s8300 to another building what are the procedures to re-ip it?
  12. btrain08

    Call Center Audible Queueing

    If an agent is on the phone and a 2nd call comes in the queue light lights up, but doesn't make any sounds. Is there a way to get audible alerting?
  13. btrain08

    G650 or G450

    Still sounds like the G650 model offers just a bit more in reliability/redundancy.
  14. btrain08

    Reception Consoles

    yes.. but to do so I have to give them functionality that they currently have.. 'position busy' 'night service'
  15. btrain08

    Reception Consoles

    AVAYA has still not been able to create a IP console other than the soft console. What's so difficult about this? Anyhow, I currently have several floors with reception consoles that are in an attendant group so calls are able to route to any of the available consoles. I'm trying to get rid...
  16. btrain08

    G650 or G450

    How do you make a G450 environment critically reliable? The G650's can be designed that way via PN's with dual cards in each even though it's very costly. I have 2 s8730's with 5 PN's and each has 2 IPSI, 2 Medpro, 2 CLAN. I'd be curious how to do something similar in the G450 design.
  17. btrain08

    Attd Group

    Can someone tell me how I can see who is in my attendant group or is anything listed as attd automatically in the group. I'm looking to replace my current consoles with IP phones and try to maintain the same type of functionality. I'm assuming attd groups will go away.
  18. btrain08

    ASA via Services Port

    breaking news.. I'm an a**hole Sorry guys, my console cable wasn't plugged into the active server. Which opens up another whole can of worms because we always ensure server A is the active server so something triggered an interchange to B at some point so that's concerning. Anyhow, I'm good...
  19. btrain08

    ASA via Services Port

    I need access to make changes because the core network is going down so I will lose my normal network access to ASA/PBX. My voice network runs on a parallel network so the call servers and digital phones will remain up and running. I need to make some coverage path changes tomorrow while the...
  20. btrain08

    ASA via Services Port

    both of those don't work. disp ip-services show sat as port 5023 and when I unflag ssh and use 5023 with IP 192.13.11.6 I keep getting communications error.. no ports avail. How else can I get a SAT terminal? I have a data center powerdown tomorrow and need to be able to get console access to...

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