I have 2 IP connected G650's on one of my floors. Each of them have an IPSI, Medpro and CLAN.. 1 of them has a call classifier. Do I need that board? I have no available slots and I need to add a digital circuit pack. Instead of trying to consolidate I'd like to remove that board if I can...
That thread doesn't really help me. Doing a list trace tac should show me all calls in and out and I'm getting very limited data. is that a setting somewhere on the TG?
I'm running a list trace tac xxxx, which is my main PRI and I'm getting what looks like only limited or outbound data. Is there a setting for this to turn on everything?
Some suggestions are appreciated for this.
I have a vector that has a step to go to another vector step if ani = xxxxxxxxxx.
When that ani matches and routes to the other vector it hits a collect digit step followed by if digits collected = 0 goes to another step in the same vector. That...
Agent on a phone call, a second phone call comes in and the queue light illuminates.. I want, along with the illumination an audible sound.
Digital reception consoles have an audible sound when they have a call waiting and I want the call center to behave the same way.
AVAYA has still not been able to create a IP console other than the soft console. What's so difficult about this? Anyhow, I currently have several floors with reception consoles that are in an attendant group so calls are able to route to any of the available consoles. I'm trying to get rid...
How do you make a G450 environment critically reliable? The G650's can be designed that way via PN's with dual cards in each even though it's very costly. I have 2 s8730's with 5 PN's and each has 2 IPSI, 2 Medpro, 2 CLAN. I'd be curious how to do something similar in the G450 design.
Can someone tell me how I can see who is in my attendant group or is anything listed as attd automatically in the group.
I'm looking to replace my current consoles with IP phones and try to maintain the same type of functionality. I'm assuming attd groups will go away.
breaking news.. I'm an a**hole
Sorry guys, my console cable wasn't plugged into the active server. Which opens up another whole can of worms because we always ensure server A is the active server so something triggered an interchange to B at some point so that's concerning. Anyhow, I'm good...
I need access to make changes because the core network is going down so I will lose my normal network access to ASA/PBX. My voice network runs on a parallel network so the call servers and digital phones will remain up and running. I need to make some coverage path changes tomorrow while the...
both of those don't work. disp ip-services show sat as port 5023 and when I unflag ssh and use 5023 with IP 192.13.11.6 I keep getting communications error.. no ports avail.
How else can I get a SAT terminal? I have a data center powerdown tomorrow and need to be able to get console access to...
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