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  1. danielb1151

    Adding a second CTI link with a MAPD

    You should only require one CTI Server <--> Definity link per CTI application per machine, but I am not familiar with CVCT. Our switch has two links for Intel NetMerge, but each link connects to a different machine. This is so that development and testing can each have their own server.
  2. danielb1151

    Is anybody aware of a way to record

    NICE and Dictaphone are probably overkill for your needs. Check out Voicelogger -- http://www.voicelogger.com
  3. danielb1151

    Anyone using CT Connect for Screen Pop

    This response is a year later, but I use CTI with Intel NetMerge (aka CT Connect) v6.0 all the time. What do you need to know?

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