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Hi All, We have a customer with a Primary and Secondary server onsite. They require full resilience should any failures occur. Most of their handsets are Jxxx models which fail over and restore with no issues. They have a Call Centre team of around 40 users who use only Communicator. During...

Having a curious issue. CXi has 32 IP sets, all working. If I look on Users and Services, only 21 are showing, but if I check on IP Sets All, I can see all the phones present. I cannot manualy add the sets as new users as I get a message saying all licences used on this node. Need to reprogram...

What type of lines do you have on your BCM50?. I had the same problem with one using PRI lines. It was not authenticating using the remote dial up, and found the problem was the timing on the PRI card was set wrong. Changed clock source to Primary External and no problem.

I have set up a VPN using Office Connect with BSR 222 and BCM 50 at both ends. The VPN is establihed OK. I was intending to set up a linked numbering scheme to dial direct between system extns, ie extn 2xx at site A and extn 3xx at site B. What I'm not sure is what settings (if any)on the BCM...

I set up a VPN with BCM 400 and BSR222 at office side and BSR222 at remote worker site. The I2002 at the remote site works just fine. He is however having problems connecting using Contivity Client on his PC. After connecting the first time he has to call the office to reset the BSR. Should he...

I have seen this alarm MANY times on countless systems , all of which are fully patched. Doesn't seem to affect service though.

Thanks Rob. I'll find and apply these patches ASAP

I have a strange problem with an SRG (BCM 3.7 based). It is hooked up to a Meridian upgraded to CS1000. Everything works Ok, with the IP phones normally registering on the Meridian. On disconnecting the cicuit to the main office the SRG takes over as expected and the IP phones use the analogue...