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I have a customer that is required to transfer incoming external calls off net. The problem is; the call display of the receiving off net party is the clid user making the transfer and not the original callers CLID. Is there a way to change this. The brain is a wonderful organ; it starts...

We have a customer with AVAYA IQ. Getting a list of current supervisors logged in on CMS was easy. Is there a way of seeing who is logged in at any one time. My customer is running into a licensing issues. The brain is a wonderful organ; it starts working the moment you get up in the...

I new this was going to be a shot in the dark. Thanks for the reply. I'll pick our our network team and see if they have any ideas. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

We are converting 16000 endpoints from CLAN to PE. We have found that some phones in the environment were statically assigned there network credentials. Is there anyway to find out if the phones were statically assigned vs. the ones that got there info via dhcp. The brain is a wonderful...

I have a customer that is looking to the * character in vectors. We turned on SA7852 however we still can't use a * in our collect statements. Is there another dependency? The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you...

We are using SNMP version 2c. We setup: SNMP MIB II Parameters. We setup: Query Originators We setup: SNMP community When we try to setup the SNMP Trap Destinations we get an error. Sorry, the following error has occured: Month '1' out of range 0..11 at/html/base/perl_lib/SPIRIT.pm line...

Thanks guys, just reloading the OS on the MSS/MAS. I will try both suggestions and let you know. Thanks appreaciate it. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

Building a new MM with a MSS backend. R5.2. Part 1 of the DCT files runs successfully on the MSS. The DCT file then fails on the MAS with the error listed in the subject. I can ping both servers/local and private. Tried rebooting the servers and re-running the DCT with no sucess...

Does Avaya have a Desktop Wallboard app that can work with CMS or IQ The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

thanks, In my case this line (DID) can be called from many different ANIs. This line is like a personal help line so they want to keep the callers identity confidential. so on a nut shell when anyone calls this DID we do not want the callers CLID displayed. The brain is a wonderful...

Anyone know how to block the incomming CLI when a call is made to a paticualar DID. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

check the etc/hosts file. make sure the switch name/ip address is in the file. If you can send screen shots of your setup I may be able to help you here. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

Does anyone know the proceedure for changing the admin password. Our cust account and root passwords are working however admin is not. We can putty in as cust and su over to root no problem, however I dont know how to change the admin password. "passwd admin" doesnt work. We can access...

On page 14 of the system parameters features form I changed the "Switch Hook Query Response Timeout:" feature to Null. It was set to the default of 500. Once I removed this the agent stopped going into aux. And the agents got the calls. Strange never had to change this before. The brain...

We have a non-EAS location. When a call is answered by an agent the agent automatcally goes into aux. the call remains in Q. The phone rings we answer and the call is gone. We did a trace on the station. We did this on a hard phone and also on one-x communicator. same result. time...

a pva is a Provison file. You can restore the project using provison and open it from there. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

Looks as though the 10digit limitation is fixed in 6.1. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.

The ARS access code can have two entries. Access code 1: (typically 9), however there is also Access code 2: which I have never used. Can someone provide the significance of this. If I were say enter a 8 here. Would pressing 8 access the ARS tables in exact sameway as 9. Or are there...

We have a System Manager 6.0 with MM5.2 with multisite enabled. The switch native subscribers are 11 digits in length and add the + for the canonical. example. 14162350000/+14162350000. When we try to add a subscriber via system manager it looks like the maximum subscriber length that can...

Awesome Stinney, thanks a million. The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to the office.