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Any idea? Thanks

Hi, We have a CM 5.2 - We created a PMS port (Node-Names IP, services-IP and PMS endpoint as PMS). We are trying a home application to connect to the PMS port. The link is up but the protocol is down and thus no commands can be executed. We tried the 3 options for the PMS protocol (normal...

Hi mikeydidit, Thanks a lot for your help. I already have the documents but this is my first CM and I am getting more familiar. I solved my issue using the following: Create digital phone with multiple appearance 2001 On station 2000, I added 2 bridged appearances of 2001 and now I can...

Hi Again, Thanks a lot for your help. I added 2 analog stations 2001 and 2002 with port X (virtual phones) and added them as bridge appearance in station 2000. I was able to receive calls. However, i am not able to transfer them to another station knowing that i can make direct calls from these...

I am trying to do the following: IP phone 9650 has 3 extensions 2000, 2001 and 2002. 2001 and 2002 do not exist in other stations but only in that station so without bridge appearance. Is that possible? In Nortel it is possible. Thanks

Hi All, 1. Is it possible to show several extensions on one phone without bridge appearance which requires that the bridged extension be already created in another station and thus use a license and port. 2. Is it possible to show the same extension on several phones and that extension is the...

Thanks richkid316. I will try that. Anyway to get CDR using RS232? Thanks.

Hi All, We have a CM6.0 and we need to collect CDR records. We do not have a call accounting SW. Checking this issue in the forum, I found that we can use AvayaRDTT_R2.1. However, it is for IP600 Internet Protocol Communication Servers. If it is applicable, is there any new version that can be...

Hi Cluesabc It worked. I opened the recording form (import or record - no export here). After I dial the phoen number, I can export. Thanks.

Hi, Is there a way to export a voice file of a greeting menu previously recorder by phone in application builder? I can only see import tool in AB which is logical. However, we really need to export that file. If no export is available, anybody knows where these files are stored in the server...

Hi Again, Thanks a lot telcoguy. In fact, I discovered what was wrong: 1. On Avaya Support I select download 2. I select Products A-Z 3. I select Integrated Management - All Offers 4. I can see only documents here 5. If I press a second time on download, I am in the correct link (mentioned by...

Thanks guys for your help. I can login and download documents. If this is the only link where we can download ASA (Integrated Management (All Offers)), it seems I am in the right place but I do not have access to download applications. Thanks again.

Hi toavaya, Thanks for your reply. In fact, i have checked this link before i posted this thread. However, I can only see documents (installation guides, release notes etc...) No downloadable applications from there. Could it be access rights issue? Anyway, will the ASA setup be available with...

Hi toavaya, Thanks for your reply. In fact, i have checked this link before i posted this thread. However, I can only documents (installation guides, release notes etc...) No downloadable applications from there. Could it be access rights issue? Anyway, will the ASA setup be available with the...

Hi All, I am new to Avaya and I am starting Avaya communication manager. I want to install the Avaya site administration but I cannot find the installer files. We bought our first system but did not get it yet. I was wondering from where I can download the latest Avaya Site Administration...

Hi Again, Sorry for my late reply - (i was out of the office the last couple of weeks). Thanks guys for your replies. In factm we already did the OSP and ISP settings of the LE1 ports and correctly configured the LE1 (Avaya support checked the configuration). However, the problem is faced on...

Hi, We are running Nortel CC7. In the CDN statistics, we have records regarding a blank CDN (CDN number and name are blank). All the calls of this CDN are terminated. Note that the sum of calls offered on all Other CDNs (without this blank CDN) are equal to the calls offered to the...

Hi Jhon, When using an analog phone, you are correct. no need to so anything. However, the IVR routine is disconnecting the call after 18 seconds when the LE1 port becomes lockout. If we can decrease that time, the LE1 ports will become available before. This is exactly what I need to do if...

Hi, Check LD15 NET - FTOP Try FTOP = FRES or FTOP = FTLY with Set CLS FTTU If TRNX=YES, EXTT=YES, DIDT=YES and CLS XFA, it should work.

Hi, Check LD15 NET - FTOP Try FTOP = FRES or FTOP = FLTY with Set CLS FTTU If TRNX=YES, EXTT=YES, DIDT=YES and CLS XFA, it should work.