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  1. charel

    Windows Update Problem

    that link sounds exactly like what's happening. But i haven't downloaded SP2 yet. I haven't loaded any updates. Is there a workaround for SP2 users?
  2. charel

    Windows Update Problem

    The error data report contains the error signature: szAppName: szAppVer: 0.0.0.0 szModName: unknown szModVer: 0.0.0.0 offset: 00000000 i've rebooted as the pc hung while scanning for updates this time, and have checked the event viewer for any info. There are a few app...
  3. charel

    Windows Update Problem

    thanks for the tip bcastner.. i just downloaded and ran the microsoft sasser detection tool and it came back clean.. We don't want to go to SP2 yet - is there another workaround that you know of??
  4. charel

    Windows Update Problem

    Hi All, We have 3 new HP d530SFF PCs. We intend on building one up and ghosting the others, and having an image for later use. I go to Windows Update and am made to download & install the 'updated' version of windows update. When i go to scan for updates, i get the message: Generic Host...
  5. charel

    CD Burners

    thanks for that.. 1. It happens with CDRs - we don't use CDRWs 2. We've got our company logo printed over the media brand name, so will have to investigate. 3. i've tried burning at 52, 40 & 32 4. WinXP Pro with Nero 5.5 5. Internal - i think its SCSI but would have to double check 6. Oops - i'm...
  6. charel

    CD Burners

    Hi, We have a Sony 220E1 and an HP burner, using Nero. We don't usually have problems with this system, but lately we've been getting a long error log file. Sometimes the CDs burn without error, sometimes i get a failed message but the CD works, and others are a definite fail. The errors...
  7. charel

    Domains & Forests

    If the computer name is dunk.local, does that suggest a domain in a new forest, as opposed to the computer name por-lzr.lizard.local which may have been set up as a child domain in an existing domain tree or o domain tree in an existing forest?
  8. charel

    Domains & Forests

    Hi - is there any way to tell if a server was set up as a domain in a new forest, child domain in an existing domain tree, or a domain tree in an existing forest? I'm building a 2003 server (& did 6 last year but have no notes) and want it to be the same as them. Is there any setting or key...
  9. charel

    route add a print server

    Hi, I'm trying to add a route to a print server which is configured on a different subnet. It's IP is 172.19.26.19 and i'm trying to add it to 172.19.221.107. When i type route add 172.19.26.19 mask 255.255.255.0 172.19.221.107 i get the error: The route addition faild: The specified mask...
  10. charel

    Event Viewer

    Hello - i was trying a couple of different things re policies & logging, and didn't take note of current settings. Now, when i try to view app or system events, i get the error "Unable to complete the operation on 'system'. Access denied" - can anybody point me in the right direction??
  11. charel

    Reformatting the Hard Drive before re-installing Windows XP

    there are options for partitioning & formatting the hard drive during XP Prof setup - to install over the current partition/partition & reformat/format as NTFS or FAT32 - not sure if XP Home comes with the same options though..
  12. charel

    Hi, Intermittently my users get

    i did on some machines, and although the problem occurs much less (about once a month instead of 3 or 4 times), it still happens.. and it only affects a small number of users.. i'm not sure if there could be a temp file which gets corrupt when messages go back and forth??..
  13. charel

    Hi, Intermittently my users get

    Hi, Intermittently my users get stuck in OL97 after sending a mail - the patterns show that it happens when a msg has been replied to 4 or 5 times, it gets stuck in the outbox, and when trying to delete or move or open it, get the Mapi spooler has already begun tranmsitting this message error...
  14. charel

    Event Id's

    Hi, Does anyone know where i could download a list of event ID descriptions (for XP)??
  15. charel

    IP Logging

    Hi, I am suspecting that someone has been trying, or has been connecting to one of my users computers. The user has called several times asking why am i remotely shutting down her computer, which i am not, and applications look different to how they normally do, things like that. We are using...
  16. charel

    print spooler service

    thanks linney - the KB 810894 fixed up my spooler subsystem error, leaving another one 'Microsoft has recovered from a serious error' - i unchecked tcp/ip, restarted, checked tcp/ip, and now i am able to logon quickly with no errors.. thanks everyone.
  17. charel

    print spooler service

    I've been finding it impossible to copy and paste here, so i'll just type out the error msg content. When the user first logs in, its taking around 5-10min, both networked and local machine only. The first error msg: 'Spooler Subsystem App has encountered a problem and needs to close.' This is...
  18. charel

    print spooler service

    hello, when one of my users start up WinXP pro, they get a subsystem spooler error, and when i check the event log it shows as the Print Spooler terminated unexpectedly. I cannot install any printers. any ideas?? Thanks.
  19. charel

    Errror msg connecting

    Thanks for that link. I've been reading through it and need to ask someone what ActiveX does? From my understanding its some communications control to enable clients to access IIS through a web page.. would this be as simple as a file, or is more complex such as programming??..
  20. charel

    Errror msg connecting

    Hi, I'm trying to get a WinXP PC to connect to Win2000 Terminal Services. When i do try connecting, i get this error msg: Error: Object doesn't support this property or method: 'MsTsc.Server' Code:0 Any ideas? Thanks in advance.

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