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My previous line 1(7567) was connected on port 201. I no longer use that number so I took the new number (8885) and cross connected to the pairs that were previously used by the old number 1(7567). Now when I show line 1, it still shows old line number (7567). How do I get the system to...

I just added a new line to my KSU (ox32) Basically, I terminated the new line into the switch using the same port as the old line i took out. Now i need to figure out how to get the system to see this line as well as how to input the number. Thanks in advance.

I have to add 3 new lines to my KSU tomorrow. I have several lines that are no longer in use thus i was thinking of terminating the 3 new lines in the place of 3 of the old lines i plan to remove. Would this be an acceptable way of getting these lines into the switch or is it better to just add...

It is a NAM. Yes, I have all the access codes. I was hoping I could do a simple greeting table and stay away from the ccr tree

We just moved all of our folks over from the Norstar to Cisco. However, I have a new group that will be using the Norstar temporarily and I need to set them up an auto-attendant. I dont plan to use a ccr tree, just a greeting and allow for extension dial. Can someone please guide me through this...

Customer just installed a new security systemm. Now, after its armed or disarmed, the line one has no dial tone until the number is called from an external source. Once the number is dialed once or twice, the line somehow begins working again. Anyone have any idea what could be happening here?

Do i still need an ata to do this or can i use the fxo card that we have the 911 lines running through in the router? There are two available ports

I have a relatively small Premier external bell. Since we recently cutover to VOIP, I have to figure out a way for the Cisco phone extension to also ring the external bell which ran off our Norstar system.

I keep getting this message with a particular phone. I have plugged it into several known to be good working jacks! Any idea's please?

I have a heating plant that is very loud and no one can here the phone when it rings. I would like to install a bell ringer of some sore that will ring along with a particular telephone. The plant is using Cisco SCCP. Can someone reccommend a bell as well as how i would need to configure it to...

Somehow the system login in password is now invalid. Can someone please tell me how to reset the system password back to default?

I need to set up one line to be answered by the AA on our NAM. Other departments currently use the AA and have CCR trees. I would like to have this one line ring 3 times and then answered by AA. My goal is to record a message giving the extension numbers for my group and allowing the caller to...

basically what i would like to do is when any user calls, if call is not answered id like a voice mail messages that gives the 4 digit extensions for the 3 members of my group and allow any of the callers to dial the 4 digit extension and have the calls go to that extension. I do not have alot...

Thank you for the tip. Can you explain to me how to build a table? I only want to provide options to dial the extensions for 3 users. My voice mail is a NAM.

On one of my lines, if the call is not answered, it goes to a general delivery mailbox. I would like for this not to happen. I would prefer to set up a message that provides the extensions for the group members and allow the callers to dial the 4 digit extension at anytime. If possible, i dont...

I have an 0x32 and Call-Pilot. With one of my incoming lines, if it is not answered, it goes into a general delivery mailbox. I do not want the line to go to this mailbox. Can someone explain how to disassociate this line from a general mailbox? Also, is it possible for me to set up a message...

Can you please tell me what all i would have to do to reprogram the line and the phones? It is currently line 1.

I have a group using a CICS, with 2-incoming lines. Line 1 has alot of static someday's while other days there is none. The local bell say they cannot detect any trouble. The static can only be heard internally, not by the outside parties. Any idea where i should start to remedy this problem?

I have read alot of archived post regarding this call forward and came across this suggestion: "Try creating your route with a dialout of Feature78 and then build your Des code pointing to that route. For ex:Build Route 001 with a dialout of F78, or any digit for that matter.Then go to Des...

I went into routes, used 400, left dial out alone, used line pool a,"" but i never get the DN Type: option."" Then in destination code I add 88, normal: "i change to 400 (route) and it says "route undefined" I think im turning grey from this! Even though this problem continue to plague me, I...