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  1. randylw67

    Can not dial 662 area code

    DB, Thank you very much, that worked! In case anyone else has this issue, I went to 'System Prgrming', then 'Dialing Plan', then 'Public Network', then 'Pub DN Lengths'. At the prompt 'Show Prefix' I hit the button for ADD. Then entered the area code, and then set the length to 10. Randy
  2. randylw67

    Can not dial 662 area code

    Having a problem with our Nortel Norstar phone system. It is not allowing us to dial a number in the 662 area code. I contacted our carrier to see if it was something on their end, and the tech logged my attempts to place a call, and noticed that on their end, it appeared that I was just calling...
  3. randylw67

    Can not dial 662 area code

    Having a problem with our Nortel CS1000 phone system. It is not allowing us to dial a number in the 662 area code. I contacted our carrier to see if it was something on their end, and the tech logged my attempts to place a call, and noticed that on their end, it appeared that I was just calling...
  4. randylw67

    External calls going to General Delivery Box

    The line does ring as it should. Incoming internal calls after 3 rings go to that extensions VM, but incoming external calls after 3 rings go to the GD MB. I have the line (209) set so that the rec'd # is the extension (1684), If busy:To Prime, and PrimeSet is set to 1684. Under Terminals...
  5. randylw67

    External calls going to General Delivery Box

    For some reason, external calls to a particular extension are going to the General Delivery Box, but internal calls go to the extension's voice mail (as it should). How do I get external calls to also go to that extension's voice mail box? Any ideas?

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