We currently have Symposium 5.0 and use the old legacy GRTD displays on a large screen for the Call Center.
Does CCM 6 have this or a similar capability?
Scummings
You could use a Global Variable that toggles each call. Use the attribute of 'boolean' and do somethung like
IF (toggle_gv = true) THEN
ASSIGN FALSE TO toggle_gv
ELSE
IF (toggle_gv = false) THEN
ASSIGN TRUE TO toggle_gv
END IF
That way each call entering will change the value from...
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