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No fastrad's, and I've verified no line appearances on the 63x DN's or the two CP ports. System is running non-XC software, but I'm not sure what you are referring to by the activation range of non-XP software

i don't know that the emulation is causing the problems with the CP answering on 2 rings. basically i've configured ccr to transfer option 1 to extension 637, option 2 to 638, etc. I've then assigned these 63x extensions as answer DN's on each phone that should ring when that option is...

I'll try the reboot and cross my fingers. I've told them several times that they should loose the line appearances, but it sounds "too complicated" to them, and their staff is already complaining about having to learn how to do things like transfer calls.

I've tried both clearing the prime set for all lines, and setting the prime set to one of the receptionist phones. Neither worked, so I switched back to clearing prime on all CO lines. There are no ringing services in effect. Yes, they are standard copper lines terminating into 4-port cards...

i need the hunt group and line appearances because this particular customer has been doing things "their way" for ten years before integrating voicemail/auto attendant. their receptionists page "joe, line one", so every phone needs to have the line apperances. i've tried to get them to switch...

Hello group, I have a customer with a MICS 0x32 recently upgraded to DR6.1. I also added a CallPilot 100. Originally they wanted the CP100 CCR to answer on zero rings, and all was well. Recently they've decided to allow the staff four rings to answer before CP answers. I F983's and set the...

Thanks for everyone's help. The DR5 DS software did not work in either of our non-DS cabinets. We wanted to be -cheap- for the time being, so we bought a new 3x8 w/ DR5.1 for about $350. We'll be upgrading down the road to an 8x24 or a VoIP solution based on Asterisk. I imagine my CICS 6.0...

OK, as it turns out I have two 6x16 KSU's now - on one the printing is black on a light grey background, on the other the printing is white on a darker grey background. Any suggestions as to where I could get software outside the forums? eBay has no recent soft carts.

Hello all, Our CICS KSU was victim to a lightning storm recently. We were given an old 6x16 to get us by, but we may stick with it since it does the basic stuff we need. But, we have a StarTalk Flash unit that we would like to use. My research tells me that the KSU is DR2 eng/fre, and we...

Hello again all, Have a CICS system. We need some basic VoIP connectivity to the system, preferably on the cheap. The plan is to hang a voip gateway off of the I-ATA port and use the system that way. The issue is obviously the phone(s) at the remote end must be analog, and the featureset is...

Yikes! Our system reports software version: SP: 30JsH03 NAT Which according to the FAQ is: Js = EXPANDED CICS 1.0 So apparently we're WAY behind on features. We're bidding on a 6.0 on eBay, so we'll see... Any other suggestions on sources for the software? Or if we win the auction, what...

I'm not sure, will check at the office tomorrow -- Is there a list somewhere of what features came out w/ what versions? And where is a good source for upgrades?

I'm new to this stuff to, but I will see what I can do... I think the phenomenon you are experiencing is because the tree is enabled. To edit the tree, you need to go to F983 - AA - TABLE - table 1... Page through until you get to CCR TREE. Change it, and set it to disable. Then go back and...

Hello all! I recently installed a used CICS I purchased a few weeks ago. Things are mostly going smoothly, but I have one big issue... We have a tech support department with 2 phones. We have StarTalk flash w/ a CCR tree... One of the options is tech support, which is set to forward to one...