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We are BPs - but National Parts only has comcodes available and no specific model #s for parts. DOn't want to buy the parts thru Avaya as we are HP dealers also. Just looking for model #s for these parts.

Does anyone know the exact model # - HP Proliant rack server - that the S3500 Mod MSG MSS-H (High Availability) server is built on. I think it is a HP DL385 but can't determine what exact model #. I need to know what SCSI hard drives were used in the MSS-H as I have one that is having Raid...

Does anyone know the exact model # - HP Proliant rack server - that the S3500 Mod MSG MSS-H (High Availability) server is built on. I think it is a HP DL385 but can't determine what exact model #. I need to know what SCSI hard drives were used in the MSS-H as I have one have Raid Array issues...

Sounds good! Since HG #1 (Ext 71) was setup just for call routing from SC #3 in the Vm - why couldn't we do the same programming for Ext # 71 setup a phantom MBX #71 with Ext #10 as destination? What is the reason the calls are cascading now when routed to HG #1 (Ext 71) - that this new...

We have an R8 processor with PMSG R7 and have the #3 selector code on the VM set to ring Hunt Group #1 which has Ext 10-11-12 in it. It is the sales group and when a caller selects option 3 - the call rings - cascading - first to Ext 10 for 4 rings - then if no answer - to Ext 11 for 4 rings -...

Have a ACS R7 that the customer wants all 5 CO lines to ring to Extension #24 after hours. We assigned the Night Service button to Ext #10 and assigned the Ext #24 to the Night Service Extension Group(#504). What are the steps to assign the (5) CO lines to night service so they only ring to Ext...

Running R3-V13.1 on a Netra 210 CMS server and need to install the client version of the Avaya CMS OPENLINK ODBC Driver on one of our PCs or notebooks. Can't find the Avaya ODBC 4.2 Driver CD that came with our CMS. Anyone have a link to the Avaya ODBC 4.2 client driver for Windows or Linux?

B. Just need the software and just the generic version not the Informix.

Running R3-V13.1 on netra 210 CMS server and need to install the client version of the Avaya CMS OPENLINK ODBC Driver. Can't find the Avaya ODBC 4.2 Driver CD that came with our CMS. Anyone have a link to the client driver for Windows or Linux?

Doing a conversion from a "B" offer to an "A" offer on a si running V8.4.0.046.5. It has a bunch of ICON packs - TN2214B & TN2464s. I know they aren't backward compatible to the "A" offer as Location "1' but in the V8 SW release - does changing the location to "2" allow full operability also...

Tried that .. #198 Asks for PSWD - 86325 entered then it goes back to System Program and I can't enter a 2

OK - seems like more is needed for TT. I can't figure out what the problem is with this ACS R8?? From Ext 10 - F-0-0-INT-INT and I'm is Sys Prog ... when I try to get into Line Access Mode - #313 .. I can only get #31 and a beep when pressing the last 3. No reason for this ... tried from...

With the new ACS R8 processor you have to use the latest R8.0.0.4 Remote Access Software and it is backward compatible with all prior SW versions. Should connect the same as before .... and contrary to what alot have reported - you can use any of the remote access cards to connect to the R7 &...

Patience with what????

Sure - we will try anything - but why do the A5 & A6 test fine on the older TN464Fs?

Is that a requirement for A5s & A6s to work properly on the GPs & HPs? Never heard that before? Is that in an Avaya tech bulletin?

M. We always check the fuses on the DS1 boards in our repair lab and know that issue but if you read the post I left - it definately isn't a bad CSU or DS1 board as all the CSUs A2 thru A6 test fine on the TN464F but only the 120A2-Thru A4s test good on the GPs & HPs. The 5s & 6s won't pass on...

cool - thanks TT

Here a good one I hope someone can figure out for me. Here is a puzzling on for you. We have a Prologix test switch running R9.5 (had Echo Cancellation turned on and 5 RTU for NC boards turned on) we use this switch to test various CPs but have been testing 1000s of 120A CSUs for the past few...

On ext 23-26 - can I still program the 2nd feature button for direct dial of the taxi # so the bar tender won't have to give it out every time someone wants to call a taxi? Thanks alot TT