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cmeagan656 - I can't remember, it was a couple of years ago. I did put a new shortcut in the all users desktop but it didn't make any difference. The thing that bugs me is that after hitting cancel or the X a few times it Word will eventually open up and work fine so maybe the file is not...

Ok, but I ran a search for DATA1.msi (when I was logged on as administrator) and it could not find the file on my C drive. I did seach hidden files too. Shouldn't I have it somewhere if I can open Word? I just do not understand why I can open Word with no problems but anyone logged in as...

Hi all, My computer is set up for two users - me as the administrator and then I recently added another user - "friends" with limited access. I can open Microsoft Word just fine but when logged on as "friends", it opens the installer and says I have to insert the disk and wants to look for...

hmmmm. I do use MalwareByte's Anti-Malware and recently unpdated it and rescanned but it didn't find anything except a couple of tracking cookies. Can you define "alot of email" I do forward quite a few joke emails but I wouldn't consider it excessive. Do you know what they would consider...

Comcast informed me that they blocked port 25 stating the following: In an effort to help prevent spam and ensure the security of our network and customers, Comcast has modified your modem’s settings to prevent the sending of email on port 25. That is the default port email programs such as...

Yes, I tried that. It says that the email scanner is active but I have unchecked the boxes to scan incoming and outgoing mail.

I use AVG Free. I have used AVG for years. I did recently download the new version 9.0 but the problem started before then. I shut the firewall off but it hasn't made a difference.

I have a problem with my email accounts that is driving me crazy. I am using Outlook 2000. I have three Comcast email accounts set up in my outlook. A couple of months ago, I started getting 0x800ccc0e errors, one account at a time. It simply states: Unable to connect to the server...

Hi Pascal, Thank you for responding but I am not sure I understand what you mean by the 2MB bar. I can transfer pictures to the computer from my camera. I just can't transfer them from my computer to a cd unless I reduce their size first (this isn't an option for me - I take wedding...

Hi, I have an older win 98 computer that I sometimes use when transfering digital pictures from my camera to cd using Nero Express. Last week, it started to give me a page fault error when I click on jpg's in the 2MB range. It worked fine for months and it still works for smaller - 50K give...

Hi, I see A. Configuration. I checked and we are on different pick-up groups so I changed mine to match his since no one has ever made any changes to his phone. We haven't been able to check to see if that was it yet due to no phone calls. I will let you know. Thanks much. Kim

Hi, I’m hoping you can help me. We use the M7310 phone system. My co-worker and I use to be able to pick up (answer) each others lines if we received another call when we were on the phone. Now it says “Pick-up denied” when we try. I’m sure I changed something in the programming but can’t...

Hi, Yes, I did mean Outlook 2000. Replacing the frmcache.dat file did correct the problem. Thanks so much for your help. Kim

Hi, I am using Windows 98 and Outlook Express 2000. When I try to open any attachment (picture), I receive this error: The form required to view this message cannot be displayed – contact your administrator. All the other computers here at work using Windows 98 and Outlook 2000 can open the...

That was it! My prime line was set to None and I changed it (back) to I/C. Thanks so much for your help. Kim

Hi, I am not a programmer but I thought I was. I’m hoping that somebody can help. I have a M7310 phone. I inadvertently changed a setting and I can’t figure out what I did. Before, when I picked up the receiver to make a call, it automatically gave me a dial tone and I could hit “9” “7” to...