Without more information, i.e. your email client, your mail handler (exchange, cc:mail, a dial-up to an isp), etc it will be difficult to answer this question.<br>
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I know that Outlook (all versions) store mail and private folders in .pst, and personal address book in .pab IF you are using...
Check for a filter on the Inbox, possible that a filter is forcing only unread messages to be shown. A read message will disappear from the list.<br>
with inbox open, go to View -> Customize Current View, you will see a Filter option button, If the Filter is anything but *OFF*, that may be...
Are the additional files types grayed out in reinstall?<br>
our's even said they were "installed", but the gray out didn't let us uninstall and then reinstall.<br>
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We fixxed this problem by following the steps outlined in Q171955 - ACC97:Certain ISAM drivers Not Appearing in Files...
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