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Thank you very much Westi. I wanted to find where to set the screensaver timer as well as the image on the 9608 telephones. If I modify the: SET SCREENSAVERON 240 SET SCREENSAVER 96xxiposs.jpg Create a image 320x160 and name it 96xxiposs.jpg How does the 9608 phone know where to pull this data

I am new to Avaya and I am needing to know how to access the 46xxx=settings.txt I have a TFTP service running on my laptop but how do I get to the 46xxsettings? I ahve looked on the Embedded SD card files and do not see it. Go ahead and tell me this is IPO 101.

All the drivers are on http://www.psnareseller.com dealer website US site

I have a client with a NCP 500 and I have one KX-NT343 working at a remote location over a VPN. They currently have SonicWall TZ-200 routers at both ends with ping times around 40-50ms. But they are experiencing call quality issues. Any ideas?

Bigglesnz11-- where are you located?

When we purchase a new NCP from the distributor it only has the cabinet and the MPR card and SD card with software. That system has to be registered before it will operate. Only authorized dealers have access to paanacare to do this. That only needs to be done the one time. If you buy a new...

Sounds like you didn't do you homework before you purchased. All major phones system require you to be a authorized reseller of their products to purchase and or buy additional keycodes.

So you are not a Panasonic Dealer? If not, you may want to let them help you set it up and then they may show you how to manage it.

Could you not include the other exensions in the ICD group to ring after a delay ( 2, 3, 4 rings ) If you have set *7311 on the set you should recieve Call Waiting on external calls. Software version 5 and up you can activate Call Waiting on extension calls as well. Are the lines set to ring...

Have you contacted a Panasonic Dealer in your area?

The Norstar MICS can be backed up. It requires a Norstar Fast Rad connected to a digital port. Then you need Norstar Remote Utilities ( version depends on your MICS version) installed on a computer.