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I tried the Twin when logged out when creating a user without an physical extension and still can't get it to work?

Thanks Everyone I finally as able to get it to work. It appears it will only work with a physical extension/user. I was trying a user of none or h323. Anyway Thanks again.

I must be missing something. I have tried the suggestions and read and followed the IP Knowledge Base. I can see it hit the system but it just returns me to my wireless carrier. I created the following short code. *27 FNE Service 31 99 Then in my incoming call route I added my cell to the...

We have a remote worker that is answering calls that are forwarded to his cell phone and recorded with contact store. And this working well, what we would also like to do is when he calls the customer back on his cell be able to call into the system and then call the customer to have that call...

Is it possible on the IP500 V2 version 8.1 to capture PII (Personal Identifiable Information)? We are wanting to allow the customer when on a call to enter their SSN or CC numbers using the keypad. We have an application that we would send the info to instead of having the customer read the...

I setup VPN with 500v2 8.1(43) using 9620L phones to a Sonicwall TZ 215 (SonicOS Enhanced 5.8.1.7-7o). I followed tips from this forum and the Technical Bulletin 190 referenced above with the following exceptions. I use PSK with XAUTH you can try and setup with XAUTH disabled but I wanted the...

IP office version 8.1 Sonicwall tz215 I'm having trouble setting the remote IP address of the IP phone to connect using a virtual address in the settings of the phone. It works great if the router on the remote site is NOT the same as our subnet 192.168.1.0 Following tech tip 190 it says to set...

I finally have the module recognized I ended up using a different port 5 was in port 1. However the control unit thinks it's a new DS16 it has a different serial number and Interconnect Number. It created new extensions. Is it safe to assume I can delete the previous control unit reference and...

No Advvanced

Do I just need to keep rebooting the control unit or both?

Also this is a 2 week old system running 8.1.

I have an Digital Station 16 the won't link to the control unit. I have tried powering it up first and the control unit last it just stays in the blinking green state. I have tried using a different expansion slot and cable, tried with no phones plugged in and nothing seems to work. Anybody have...

We are purchasing a new Avaya IP office 500v2 and would like any input on which software release to run 7 or 8.1. Also if we choose to run version 7 what are the one-X mobile twinning support/options/limitations with iPhones. Thanks