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Has anyone ever connected a Symon2000 server to more than 1 Symposium server ? I have 2 Symposium systems in different states and would like to display stats from either system on a Symon2000 deskview client.

I have a DHS system with 4 lines in. I would like to have the lines forward to station 25 (the answering machine) if not answered. How would I program this ?? Thanks

The application is a 2550 wall phone on a customer kiosk to call a specific 800 number. When the customer goes off-hook, the system needs to dial the number.

luv2ski, what difference would a pause make if the ATA is getting dead air from the system ? You would have to hang up and re-dial to try again...

Sorry, line 001 & 002...

This is a lab system. There are 2 trunks on the system, line 000 & 001. Both of these lines are in the line pool. From the Norstar set I can select the Intercom button, dial the access code and get a line. I have tested by busying out each line and letting the pool select the other. This works...

I have an 8x24 DR5 system. I programmed an ATA on a hot line using a line pool. When all the lines in the pool are busy, a normal set returns busy. The 500 set on the ATA just has dead air. Is there any way to get a busy on the ATA ?

I forgot to specify the reason for record and record +1. For some types of transfered calls the first record contains the data for the calling number, the second record contains the data for the called number. You need both records to properly process the call information.

The call data is written in sequential format, the common data varies based on the type of call, if it was internal, external, a transfer, etc. The tie could be the trunk group and line number in one set, and in another the original extension. There is also a small variance in the data contained...

The records are imported into the table from another application and are in the correct sequential order. If I change the order, I loose the following record which tells the second half of the information.

I have an Access table that has telephone call data. I have a query to return a record, but I also need the next record in the table. Ie: result record and result record +1. How can I make a query to do this ?? Thanks in advance...

I am using Adobe 6. I can view either collection just fine. What I want to do is to combine all collections (OTM 2.2 and Succession) into one set. In order to change collections I have to run the install program for that set.

I just installed Helmsman on my PC pointing to the Succession 3.0 collections on a network drive. This works OK. How do I add the OTM 2.2 collection so that all the collections show up ? If I install the OTM 2.2 helmsman after the Succession install all I get is the OTM collection. In the...

I currently have a 5 digit LDN. I'm getting 5 digits from SBC for my current DID's. Now I need to get 6 digits for a new group of DID's. This is so the users can keep their numbers. The lead digit (if they were 5 digit) would conflict with AC2. Can I change my LDN to 6 digits and have the...

I have a customer who can't connect to Ebay to see his auctions. He is running 98SE. Ie is 6.1, Mozilla is 1.6. All other web pages work OK. Spybot can't find any spyware, the system is immunized. The AVG anti-virus is up to date. The security is set to the minimum level. All cookies are...

Thanks all. Here is the response from Nortel: The newer phones (Phase 2) must have firmware in the line side ITG card of at least 3.02 Our card has 2.52...time for an update.

This phone is brand new. Mfg 6/29/2004

All of the IP settings match the settings in the older set. We do get a link light. We are using partial DHCP. Will check the firmware on the card.

The top jack is for the network, I am using it.

Hav an older I2004 (with external power) that works fine. Replacing it with the newer version that uses inline power, the phone can't find the server. All programming looks OK. Plug the older set in and all is OK.