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  1. charlesSmart

    User Extension not working unless we add "login code" on Supervisor Settings

    This happens when the switch restarts. Please does anyone know how to resolve it? as we don't want users to keep logging in everytime. Thanks.
  2. charlesSmart

    User Extension not working unless we add "login code" on Supervisor Settings

    Hello, 1608 phones and 9608 phones still requires login credentials after IP office restarts. We are currently using "login Code" under Supervisor settings before the phone can work while creating the users. It goes to "discover" if we do not use the "login code" under supervisor settings...
  3. charlesSmart

    Avaya IPOCC just freezes suddenly and all agents are logged out

    Okay.Thanks
  4. charlesSmart

    Avaya IPOCC just freezes suddenly and all agents are logged out

    I checked the logs, couldn't get a certain reason. Do you know what particular "log file" would show what is causing the malfunction?
  5. charlesSmart

    Avaya IPOCC just freezes suddenly and all agents are logged out

    Hello, We have been experiencing an issue where by all Avaya IPOCC Applications stop working. Agents are logged out Wallboard is off No Inbound calls Until the server is restarted before everything goes back to normal. Has anyone experienced this issue before?
  6. charlesSmart

    Unable to see jobs being imported on Dialer

    Yes, Thanks so much. It was actually messing up the format.
  7. charlesSmart

    Unable to see jobs being imported on Dialer

    Hello, After trying to import jobs on Dialer, we are unable to view the jobs to show the jobs was successfully imported. I need to know if it is how the csv file is being imported, please who can share the corect way to import the files? I have used avaya guideline for Dialer but not getting...

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