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Yeah disregard me, weeks of dealing with this thing and the 30 year old manuals we had for it made me kind of dumb at first. I was literally recording the entire greeting and "press 1 for" message ALL under the main GRTG instead of separating it as generic greeting under GRTG and "Press 1 for"...

Path 0 does not appear to be the main greeting for us, the greeting defined under the AA GRTG is, at least after the 3-ring no answer kick-in of the AA system. I'm going to guess the one I was hearing was Path 0 (did not realize that was a thing), as I couldn't play it back like the other...

This appears to have been the main trick, I did not know this nor did the interface give any sort of real clear indication that was an issue. But once I went and disabled the attached CCR in the AA, then went back in and edited things then re-attached it appears to have worked. Though I now...

As noted if you dial the extension directly it works fine, it's only seemingly when the extension is transferred within CCR that the issue exists. Noting again as well that this sort of just spontaneously started happening, it used to be fine, and then one day a while back started giving...

So I was pointed over to this particular forum from the Meridian one as apparently the features in question are part of the Norstar Flash unit, not the Meridian unit. To largely copy what I posted in my original topic; We have a bit of a hand-me-down old Nortel Meridian w/ Norstar Flash...

Guessing the AA/CCR side of things fall onto the Norstar Flash? I'll try over there then lol. Thanks

Yep as I noted I literally even rebuilt the entire CCR tree, originally and post-rebuild they went directly to the proper phone extension. Worth noting now as well, I tried setting it up so it at least went straight to the mailbox ID even rather than the phone extension using the MBOX option...

So we have a bit of a hand-me-down old Nortel PBX system for our station (specifically a Nortel Meridian w/ a Nortel Norstar Flash unit), which while a nightmare to ever edit things on a phone otherwise worked. It's a very basic configuration, one AA configuration with one CCR tree, and about a...