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Unfortunately, that is not the case.

We're having a problem with an HP LaserJet 4050. It has 3 trays: Tray one is the manual feed tray, and trays 2 and 3 have 8.5" x 11" plain paper. When tray 2 runs out of paper, it's supposed to get paper from tray 3. However, it acts like tray 3 doesn't exist and you get an error message saying...

We have a Compaq Presario V3000 running XP that will power off or hibernate on it's own and does not always power on when you press the power button. It's not because the battery is low or because of the power settings (I have hibernate and standby marked "Never"). It has to be a hardware...

Today, a user opened Outlook 2003 and got the following message: "Error 1606. Could not access network location." I tried to repair and then uninstall the program, but the same error message continues to come up and will not let me continue. I've taken a look at Microsoft's Help and Support...

Yeah, it appears to be firmly in place and there are no missing screws.

We are having problems with a Compaq Presario V4000 (P/N: PL696AV) notebook. For some strange reason, the touchpad, the keyboard, and sometimes the hard drive (processes won't run) will not work unless pressure is applied to the space to the flat space to the left of the touchpad. And no, I'm...

Thanks for the help guys. Copying the user data to a new profile worked.

A user is having problems renaming folders in his My Documents folder. Normally when you right-click on a folder, you get a list of options to choose from. For whatever reason, "Rename" is gone. So instead I tried to go to the folder properties and rename the folder in the General tab. The only...

More and more users in our office are getting the following message when trying to save a Word document: "Word cannot complete the save due to a file permission error. (L:\Client...whatever.doc)" When you click the OK buton, another window pops up and says "Do you want to retry the save...

More and more users in our office are getting the following message when trying to save a Word document: "Word cannot complete the save due to a file permission error. (L:\Client...whatever.doc)" When you click the OK buton, another window pops up and says "Do you want to retry the save...

Thanks BadBigBen. I pressed F6 and inserted a floppy with Intel SATA drivers and it worked.

I am trying to downgrade an HP Pavilion DV6000 from Vista Business 32-bit to XP Pro. I have an OEM XP Pro CD, but when I boot from the CD, I eventually get a message that says "Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and...

A user in my office has an HP OfficeJet 7310 printer/scanner/copier/fax machine connected to his local PC. Every time he prints, a message pops up: "New HP photo cartridge successfully installed." He is getting annoyed by it, and all the settings that I have changed, do not seem to work. Does...

I probably should have put the examples below in my original posting...... Example of what it does now..... Engineering | Drafting Project Budget Hours Total |Budget Hours Total Number Used Remaining |Number Used...

I'm currently modifying a manhour report with Crystal Reports 9 for Wind2. For whatever reason, the project managers do not want negative manhours added into the grand total. Can anyone tell me how you would prevent it from adding negative numbers to the grand total? Please keep in mind that I...

Only the first two lines worked. When I tried the rest, I got the message: THE SYSTEM CANNOT FIND THE FILE SPECIFIED.

Today a user (more specifically the owner of the company I work for, eek) booted up his laptop and got the following message: WINDOWS COULD NOT START BECAUSE THE FOLLOWING FILE IS MISSING OR CORRUPT: \WINNT\SYSTEM32\CONFIG\SYSTEM YOU CAN ATTEMPT TO REPAIR THIS FILE BY STARTING WINDOWS SETUP...

The machine is patched up, with all updates applied, I turned the xp firewall off to see if I could connect, and the IE security settings are on medium

I am having problems connecting to the internet when running windows xp for a user. Whenever I open up Internet Explorer or Mozilla Firefox, I would always get a message saying the site can not be found (this is for google.com, yahoo.com, msn.com,....everything I could think of going to). When I...

Recently my office upgraded our email program on the client side from Netscape 4.78 to Netscape Mail 7.2. For whatever reason now, it will not hot sync my email. Does anyone know why or what I could do to fix it? Thanks