Recent content by WJ2600

Hi Guys, Just to update you and thank you all for your help and support, the problem is now over, the key of it was when i deleted what they call in Dinstar "Source Prefix" , that meets DID Range Substitution in Mitel, One more thing, the ports in Dinstar were not set properly to match those...

Hi Billz66, SIP link state (Peer Name) shows the link is in service, the GSM Gateway is a DINSTAR UC2000 F type, ports are matched in both ends,

thanks Bojo. Nothing is shown, the problem is that the GSM gateway is not registered in Mitel, though the link between them is up,

Hi Guys, I need a help please, Still a beginner with SIP trunks, I have configured and connected a VoIP GSM gateway to our Mitel 3300 as a SIP Peer, The link is established and up, When making a test GSM calls from Mitel to the gateway, the CCS trace shows that Mitel doesn't out pulse the...

thanks a lot kwbMitel, partially the problem is solved by removing and reprogramming the entire VM service, then i h've set call duration limitation on the incoming calls, so now the trunks release and clear the calls after certain of time, this is not the proper solution, but at least...

thanks kwbMitel, i will add some more info, maybe would help getting to The main issue I face is the VM ports don't release from the CO lines even if the calling party ends the call !!, this happen in two cases: if the called party doesn't answer the call or the VM box receives the call and...

Thank You kwbMitel, where to check and corret? WJ.

Hi guys, kindly I need your advise please, our system is 3300 Mxe, running old software (Rel.5), it serves mainly analog lines beside few digital and IP lines, The main Company phone number is routed to an Auto Attendant (20 port embedded), which greets the calller and asks him to enter the...

Thank you very much guys for your suggestions, Finally i managed to solve this issue, the problem was with in one parameter in VM Options form, which is the Enable Supervised Transfer, this option was enabled (somehow), once i disabled it everything worked fine, now the calls are transferred to...

Thanks Floppy1, the ports are Idle, the PILOT number of the RAD group doesn't pick up, when routed the calls to the rad port direct, it works fine !!!

I need your help guys, please help First I apologize about the long getails, In 3300 Mxe version 5.0 Mostly Analog lines are configured on it, *- Two VM ports were removed from the VM group and assigned as RAD Ports,(8018,8019). Recorded the greeting on them and assigned the greeting sets 10 and...

Hi Guys, I need your suggestions please, i have 2 (A&B) 3300 in remote sites, connected to each other via internal SIP trunks, it works fine for Ext.to Ext, since we have limited CO trunks on both systems, I use each CO trunks of system A as a backup for B and vice versa when the trunks are busy...

Thanks kwbMitel, Yest the gateway is identical for all the phones, there is some improvement today, when reset the SIP Peer Profile by reprogram it totally,I noticed that one way audio path was there, I can hear the called party, but he can't hear me, I need also some details by examples if...

Sorry wireman50, forgot to answer, there is no proxy server used in our setup,we route direct, WJ.

Thanks wireman50, will check this with our IT guy, will come back soon, WJ.