Recent content by tiagofcnmoreira

Hello Moriendi... Thank you for your answer. However, on the Hipath4000 side, all is configured, and weel I suppose. My problem is the configuration on the Hipath Expert Access / ComWIN side. Do you have any screenshot or tutorial on how o configure it? Thanks you!

Hello, I'm having trouble in configuring the PPP Dial in Hipath Expert Access to access an HiPath 4000. I know the Hipath is accessible via modem, as I already tested in the past. However, I'm having trouble in configuring the connection in COMWIN. Does anyone have a tutorial on how to...

Hello, Sorry for the delay, but now is all working. After some time checking what was changed during the week, I noticed that I removed the ATNDDID extension of the Operator Group. Altough I was not using that extension for nothing, apparently the RECALL feature uses that ATNDDID. Thank you...

Hey donb01, I checked the timers, and in fact the RECALL timer is at 30sec, which is right. When I make tests, and the call is transfered from the ACWIN to the extension, it takes 30sec to drop. So I think that the RECALL is being tried but unsuccesful and the call drops. Other tests I made...

I tried adding CECO to the COT but the problem still persists. I'm running out of options! I already reset the trunks, the extensions involved but still no luck. We made some changes during the week but none of them were regarding the trunks: we removed some TACSU that were not being used, we...

Hi sbcsu Thanks for your fast answer... I checked the COT, and it doesn't have RCLS configured: ADD-COT:100,XFER&ANS&CEOC&CEBC&CPS6&COTN&BSHT&LWNC&NLCR&ICZL&DFNN&TRBA&DSDL&NTON,,; Do you know if there's anything else that may be causing this issue? It didn't happen until 2 or 3 days ago!

Hello, We have a OS4K V7 with AC-Win IP V2. Everything was working perfectly, however we started to notice that when the operator transfers an external call to an extension, and that externsion doesn't answer, the call drops. The usual behaviour was: an external call arrives, the operator...

Hello, We have an HiPath4000 V3, with 2 E1 trunks configured. In the following scenario: A-Number calls B-Number....then B-Number has a System FWD configured to C-Number...when the call reaches C-Number, it appears B-Number as the calling number. The A-Number and C-Number are external...

From what I see in the documentation, that Idle Pattern has something to do with ALAW and ULAW. Since the system is in Europe, and we're using ALAW, the value that should be used is 213. Do you still recommend changing it?

Thank you LoPath, Do you remember what issues the "Idle Pattern" was causing? What does that value do?

I was wondering... Will it make any difference if I remove the attribute DMCALLWD in SDAT from the extensions? What does this attribute do exactly? Thanks...

Hello donb01 and sbcsu! I tried activating DMC in CGWB but the problem still occurs. I'm running out of ideas, do you guys have any other idea on what can be causing the problem? Thanks!

Thank you very much donb01 and sbcsu! I will try to activate DMC in CGWB. I already confirmed in SDAT that all phones are configured for DMCALLOWED. So I'm not really sure why in CGWB the value is 0! I will let you know if there's any difference.

By the way, Here are the configs from one extension and the CGWB of the STMI card: ADD-SBCSU:XXXXX,OPTI,IP2,1-40-10-19,OPTIIP&API,1&2,25,15,5,2,5,2,0,0,N,0,10,0,1,N,0,15,N,,,Y,0,N,N,N,Y,N,,,,,,,,5,,,,N,NORMAL,Y,PORTUG,0,ALL,,0,TSX,,,,,,,,G711P,; ADD-CGWB:40,10,NORMAL,10.1.1.1,255.255.0.0...

hello sbcsu, No, the problem only happens on internal calls, and between OpenStage phones. If the call is between Optipoint phones, or between optipoint and Openstage, the problem doesn't happen.