Recent content by SSGZIGGY

ok i have no names in cmd 770 i also have the lic. for IP/ACD but yet i am still locking up during a transfer and or in work mode which is set for 20 sec.any other ideas cause i am hitting a wall with my bald head lol

yes they are all IP phones

They are connected to sv8300 ip systemsthat are ip-ccis together.

I have two large ccwx platforms and they both were working fine and now they have an issue with agents locking up during calls and after a transfer i have not created any new queues so i really dont understand this. please help ASAP. and i just want to say thank you ahead of time for the...

Is it possible to make an ext call from one pbx to the other via ccis-ip and have it land on a virtual instead of a cap key???

Thank You Works Great!!!!!!!!!

I have 3 SV8300 pbx networked via ccis-ip all works but i dont have voice call between them what am i missing please help.. THANK YOU AHEAD OF TIME !!!!!!!!!!!

sorry did forget to mention they are pri isdn lines!!!!

my trunks are pri isdn but still wont release thought it may be in my programming of the sv8300 any ideas?

im transferring a call to an external number but the call is not dropping its tying up 2 lines instead of connecting call and dropping what am i doing wrong.. please help asap thank you in advance.

im installing an sv8100 all ip phones and analog ive got two way speah on analog but only 1 way speach on IP phones anyone help and ty ahead of time

IS THERE A WAY TO HAVE THE INCOMING CALLS GO DIRECTLY TO ICM AND VE INSTEAD OF CAP KEYS. PLEASE HELP ASAP THANK YOU AHEAD OF TIME.

what i mean by roll over is stations not cpu.

OK I know there is a way to trick the 8100 into being able to have a prime and a virtual roll over just dont remember can any please help. thank you ahead of time.

Just had an unscheduled system reset when i went and pulled files on fault display it told me the system reset kind was Serious failure 5 anyone ever experienced this before and what is a serious failure 5?