ok i have no names in cmd 770 i also have the lic. for IP/ACD but yet i am still locking up during a transfer and or in work mode which is set for 20 sec.any other ideas cause i am hitting a wall with my bald head lol
I have two large ccwx platforms and they both were working fine and now they have an issue with agents locking up during calls and after a transfer i have not created any new queues so i really dont understand this. please help ASAP. and i just want to say thank you ahead of time for the...
I have 3 SV8300 pbx networked via ccis-ip all works but i dont have voice call between them what am i missing please help..
THANK YOU AHEAD OF TIME !!!!!!!!!!!
im transferring a call to an external number but the call is not dropping its tying up 2 lines instead of connecting call and dropping what am i doing wrong..
please help asap thank you in advance.
OK I know there is a way to trick the 8100 into being able to have a prime and a virtual roll over just dont remember can any please help.
thank you ahead of time.
Just had an unscheduled system reset when i went and pulled files on fault display it told me the system reset kind was Serious failure 5 anyone ever experienced this before and what is a serious failure 5?
ive had an sv8300 ccis-ip to 200ips for about 3 months now but all of a sudden its acting wierd my ccis-ip link between the 2 switches drop and now all voip phones reset as if i lost ip connection to the 8300. but i go into the log and it says last start up was when i originally set up switch, i...
I am having an issue i can get dt710 running in front of firewall but once i put behind firewall i get sip server not found what ports do i need to open in my firewall...
thanks
ziggy
yeah the phone is completely programed with sip server IP addy sip port 5080 same subnet just different network i can ping from phone to phone but still get sip server not found any ideas? ( pbx Nat'ing? )
i have an SV8300 in New York and 2 ip phones in New Mexico on a trusted site with point to point pri. site in ny is 17x.XXX.XXX.XXX and site in nm is 19x.xxx.xxx.xxx ip phones are coming up with sip server not found do i need to add 19X.xxx.xxx.xxx to my 16ilpa card?
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