Recent content by southwell

Any suggestions on how my tests yielded these results?

If you are using an auto attendant good luck. It will always ring a single ring as it has been picked up already by the system unless using a console. System options - Ringing Cadence should be set to external. Although set to internal, I had the same result, don't know if you need to...

Hello, I do as you suggest and made 744 a trusted IP set with its own COS 4. I am assuming the call route follows this COS the whole time and not the COS of an alternative extension. I changed the system reroute timer to 60 so it would not affect anything. COS 4 – Test 1 Call forward no...

Okay, Thanks kwb for the quick reply. So if 744 multicall is the first key on a phone with prime line COS 1 will it not adhere to the COS Call Forward – No answer timer? Or am I talking about something different because that is call forwarding and not rerouting? Where would you adjust the COS...

Hello, This is for a 3300 MXe III v6.0 with MAS, Nupoint 15.2 and UCA 5.1. Currently we have all calls for 2 different departments routed to 1 operator answering point. The incoming calls are split per dept with separate DID or speed calls. I’d like to reroute one DID to a different set of...

It worked for me on SBS 2008 which is 64-bit running IIS 7. I don't see why it would not work on 2008 R2 64.

Is there any activity on the leds? We had a bricked 5485 because I think it was flashing firmware and the installer unplugged the power. Mitel said the only solution was to send it back for replacement. I do remember having to change the DHCP options for those settings, although I do not know...

I was playing with that this week. I was able to program individual phones but didn't try customized - screen saver on multi-user rollout. If you have Live Content Suite installed it is pretty easy. Just follow the guide. On the MCD program the COS - User inactivity timeout of all the phones...

I have heard you can get it to work this way although I have never done it. You need to put it in a DMZ on a separate firewall network interface and set it up as a one-to-one NAT policy for that public IP to be statically routed to the private IP on the LAN. So I guess it would depend on the...

Thank you for all of your replies. I should have waited longer and read more of the manual before getting frustrated. I didn’t initially program the system so I was left confused and in the dark. Here is an update on some of the things I have been able to accomplish with both your help...

Thank you for your replies, Yes I was ranting but do need help. I apologize. The company that set up the system left us with it up and runnning with basic functionality, they had to go to another job. I do like Mitel and the new features but wish they would remain consistent in their...

I love my postings. My first one didn't seem to go through and cannot figure out how to delete it. Mitel sure knows how to damage brain cells.

WE have a 3300 ICP v5.0 sp2 PR1 sw 11.0.2.19. Does it require web dev otherwise I will have to sub it out. I don't do programming code.

We have a 3300 ICP v5.0 sp2 PR1 sw 11.0.2.19. I am not a web dev so if it involves in depth programming I will have to sub it out to our designer. Is that what is required?

I don't want to see these flowers or mountains anymore. Is there anyway to customize the screen saver images?