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Any suggestions on how my tests yielded these results?

If you are using an auto attendant good luck. It will always ring a single ring as it has been picked up already by the system unless using a console. System options - Ringing Cadence should be set to external. Although set to internal, I had the same result, don't know if you need to...

Hello, I do as you suggest and made 744 a trusted IP set with its own COS 4. I am assuming the call route follows this COS the whole time and not the COS of an alternative extension. I changed the system reroute timer to 60 so it would not affect anything. COS 4 – Test 1 Call forward no...

Okay, Thanks kwb for the quick reply. So if 744 multicall is the first key on a phone with prime line COS 1 will it not adhere to the COS Call Forward – No answer timer? Or am I talking about something different because that is call forwarding and not rerouting? Where would you adjust the COS...

Hello, This is for a 3300 MXe III v6.0 with MAS, Nupoint 15.2 and UCA 5.1. Currently we have all calls for 2 different departments routed to 1 operator answering point. The incoming calls are split per dept with separate DID or speed calls. I’d like to reroute one DID to a different set of...

It worked for me on SBS 2008 which is 64-bit running IIS 7. I don't see why it would not work on 2008 R2 64.

Is there any activity on the leds? We had a bricked 5485 because I think it was flashing firmware and the installer unplugged the power. Mitel said the only solution was to send it back for replacement. I do remember having to change the DHCP options for those settings, although I do not know...

I was playing with that this week. I was able to program individual phones but didn't try customized - screen saver on multi-user rollout. If you have Live Content Suite installed it is pretty easy. Just follow the guide. On the MCD program the COS - User inactivity timeout of all the phones...

I have heard you can get it to work this way although I have never done it. You need to put it in a DMZ on a separate firewall network interface and set it up as a one-to-one NAT policy for that public IP to be statically routed to the private IP on the LAN. So I guess it would depend on the...

Thank you for all of your replies. I should have waited longer and read more of the manual before getting frustrated. I didn’t initially program the system so I was left confused and in the dark. Here is an update on some of the things I have been able to accomplish with both your help...

Thank you for your replies, Yes I was ranting but do need help. I apologize. The company that set up the system left us with it up and runnning with basic functionality, they had to go to another job. I do like Mitel and the new features but wish they would remain consistent in their...

I love my postings. My first one didn't seem to go through and cannot figure out how to delete it. Mitel sure knows how to damage brain cells.

WE have a 3300 ICP v5.0 sp2 PR1 sw 11.0.2.19. Does it require web dev otherwise I will have to sub it out. I don't do programming code.

We have a 3300 ICP v5.0 sp2 PR1 sw 11.0.2.19. I am not a web dev so if it involves in depth programming I will have to sub it out to our designer. Is that what is required?

I don't want to see these flowers or mountains anymore. Is there anyway to customize the screen saver images?

Hello all, I have been having terrible issues and nobody is happy right now at our office. We were struck by lightning and went to the 3300 ICP v5.0 sp2 PR1 sw 11.0.2.19 from the latest software SX200ICP v5. I wish I knew where to begin. All of the programming is different. The newer system...

Did you program it in the CDE or through the users mailbox? Do not program 9 for an outside line. "For external numbers, omit the digit that is normally dialed to access an outside line. The system dials the digit automatically." Also is the personal contacts enabled in form 49?

Just to update anyone who may have had a similar issue, I was able to resolve the problem. The refurbished phone I received had a software load 4.0 and the other 5340's on the system had 01.04.00.14 I think. By updating the software revision on the ICP from 5.0.0.18 to the latest 5.0.2.7 the...

SX-200 ICP v5.0.0.18 I have a 5340 that was apparently flashed with the lastest firmware from a 3300 or MCD. Everything works fine when I program it in the CDE but when it trys to flash while booting up it says cannot find main or something like that but eventually continues to load with the...

sx200icp v5 I use to be able to page from my cell phone by calling the DISA number when we had the embedded ASU analog trunks by dialing the access code and then *12. It still works from internal phones but not from the DISA trunk. Once we switched to an embedded PRI I have not been able to...