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Recent content by savvy101

  1. savvy101

    Simultaneous use of handset and headset M3904

    Anyone?
  2. savvy101

    Simultaneous use of handset and headset M3904

    I'm replacing 2616 type phones (M3310 and M3820) with M3904 handsets. One department use handset and headset together for training. They're reporting this isn't working on the M3904 handset. Is this a feature of the M3904 or am I able to program the TN's in a way that enables the use of both...
  3. savvy101

    Pickup Groups with Hunt numbers

    What do I need to add back in (and how!) to enable the pick up to work again?
  4. savvy101

    Pickup Groups with Hunt numbers

    Hi All, I have a team of 4 people that are all in the same pick up group. They can all answer each others phones no problem. They are also all in a linear group hunt, however, when the Pilot Number is called, the group pick up doesn't work. I thought this was automatic, do I need to add the...
  5. savvy101

    Help with softkeys on M3820

    Hi Guys, A simple one I'm sure, but I need help understanding the some soft keys on our M3820's. Or if anyone has a PDF that explains what softkeys do that would be ideal. The keys in particular are: Display Call Redirection vs Call Forward Call Park Thanks!
  6. savvy101

    Resetting the ITG

    Our ITG card needs resetting, I'm pretty new to ITG's on PBX's so any advice would be appreciated Option 61c TIA
  7. savvy101

    DDI to DN

    thats brilliant thanks! if i know the DDI can i search by that?
  8. savvy101

    DDI to DN

    Hey all, I know the DDI but I don't know what DN is associated with it. Anyone give me any tips how I can find this info? thank you
  9. savvy101

    Removing mask on name tags

    brill cheers mate!
  10. savvy101

    Removing mask on name tags

    Guy that used to maintain phone system before me has set up a name mask that means i can only give a DN an 11 character name. how can i turn this off or remove it? tia!
  11. savvy101

    SCH0099 when creating a a 3904 set

    LOL that should make them happy! thanks for your help :D
  12. savvy101

    SCH0099 when creating a a 3904 set

    VERSION 2111 RELEASE 23 ISSUE 47 R + KAPSCH PH 1 I guess it's one release too old is it?
  13. savvy101

    SCH0099 when creating a a 3904 set

    >ld 11 SL1000 MEM AVAIL: (U/P): 1452669 USED: 185730 TOT: 1638399 DISK RECS AVAIL: 474 TNS AVAIL: 935 USED: 65 TOT: 1000 ACD AGENTS AVAIL: 996 USED: 4 TOT: 1000 AST AVAIL: 200 USED: 0 TOT: 200 REQ: new TYPE: 3904 SCH0099 3904? TYPE:
  14. savvy101

    SCH0099 when creating a a 3904 set

    I'm trying to create a 3904 set on a PBX (not sure what release or version) but when I do, NEW, 3904, I get SCH0099 Lets me create other types though. Any ideas?
  15. savvy101

    CLIR on a set

    How do I enable CLIR on a particular set? I have a user that doesn't want her number shown when she rings out externally. How can I set this up? TIA
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