Recent content by Sal656

Hi What is the upgrade path from MM5.2 to AAM6.2 ? any documentation would help Thanks

Thanks Gunnar. pushing the reset button for 40 sec will delete all configuration or reset to factory default. How about below Procedure Select File | Advanced | Erase Configuration (Default). Enter a valid user name and password. The IP Office system will be rebooted. Regards sal

Hi How do I set factory default configuration in IP Office. Need to remove all configuration in IP office before shipping to different location. Thanks sal

Thank you very much all

Hi All When I trying to reomve VAL-board ; I am getting an error stating that Must remove translation on the board before changing circuit pack type. so I run a command remove ip-interface 46A13, nothing shows up. Am I missing something here .... Thanks change circuit-packs 46...

Thank you very much both of you , This worked

Thanks Tolson; In line 3 we don't have a option for "Y" ; we need to enter another "Next Path Number__________

Hi Team, onces the call is tranferred to station it keeps rining not going to Voice mail. if you call these station directly the calls goes to VM after 4 rings. NO any issues , am I missing anything display coverage path 800 COVERAGE PATH...

Thanks Kevin. I believe I can use call Pickup groups and send the call to this group with list of exts.

can we map incoming DID to 4 extensions,I know in incoming call treatment table, we can have only one DID mapped to VDN or Hunt group or ext number. Thanks

Hi how can we assign CMS DB Read only permissions. Thanks

Hi There, We're currently undergoing upgrade initiative, and I am trying to track down hardware requirements for the Voice XML IVR Application Server. I can't seem to find the proper documentation, if it exists. What is the suggested VM,proc count, memory, and drive space for the Voice XML...

Hi Folks can anyone share their experiencing running CM 6.X on Vmware. we are planning to migrate from CM 5.2.1 to CM 6.X on Vmware. any good or bad experience will help us to make decision Thank you very much for your suggestions/advice Br

Hi I am running version R15 in CMS. I am trying to enable in CM to have more AUX codes. when I enable Two-digit aux work Reason codes in CM ; Aux codes disappears in phones and CMS ; I have to disable this back ; in order to get working again to single digits aux code. Any issues display...

Thanks Bleebrant ; your suggestion resolved by issues. Interface ID was missing in sig group 9. I have added this and it resolved my issues