Recent content by RV482

Good day, Can I request assistance on how to start a SIP trunk configuration for the SL1000 system? How to allocate IDD/NDD and local call access per extension. Thanks!

Hello! We have an NECSL1000 with SIP trunks. when programmed auuthorization for NDD/IDD on extensions, from mode 1 to 2.. the SIP trunk programming was lost. Tried the previous back up but no data too. Data provided by the telco are: IP address (service port) VOIPDB IP Address Subnet mask...

Hi! We were trying to setup the auto-attendant but the Installer password doesn't work after several memory related guess, last logged in was 2018. Any work around on this? Out of curiosity, is there a CMOS battery? can we just remove and plug back that might reset the OS but not affect the...

Thanks for the guide... I'll do that and play with it a bit.

Hi omonat, Yes, just the basic 'if you know the extension no.' and 'press 0 for operator' Thanks!

Hi! How do you setup the build in auto-attendant for the ns300 and how to record the basic greeting. we just require the auto-dial of extension and '0' for operator. Thanks! Ruel

Hi 3racefan3, Just want to say THANK YOU for the assist, it was a big help to normalize our call flow. Best Regards!

So I can assign the extensions on e602 and e601? will it affect the existing hunting programmed via MatWorks or I should delete it so no conflict on the call flow?] Thanks!

Hi 3racefan3, ON E602, I'll Call forward no answer the extensions in a circular pattern, what if an extension is busy, will it automatically transfer to the next destination as assigned? Thanks!

Thanks for the quick assist. I guess the terminology is different but yes it more of Call forwarding no answer. I'll try these and send a feedback. Again thanks!

Hi! We're using a NEAX2000IPS, can we use MATworX to program call hunting extensions per group? Also, how can we program the number of ring cadence before hunting to another extension? Thanks! and Always be safe!

Anyway to check the channels if active, idle? Yes it takes several tries then connect..as attached, carrier advised that call is not reaching the channel(s) Thanks again!

Hi Belevedere, Thank you again for this info.... after a while we got the remote working and successfully initiated the features on some extensions. Unfortunately, our E1/R2 is acting up as we hear 'does not exist' on the pilot# but after nth tries, the auto-attendant answers, sometimes after...

Hi! Hoping everyone is SAFE, Stay indoors! Due to the pandemic, our office is looking into call forwarding calls to an outside line, our system is a NEAX2000IPS with DTerm8, 16 and analog phone. We're planning on using the basic call forwarding feature, is there any way to remotely do this...

Thanks! I'll try this and let you know.