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Recent content by robertw1984

  1. robertw1984

    attendant coverage answer group not working

    nice one avayatier3 ch dialplan analysis, 0 was set to go to ext, i changed it to attd
  2. robertw1984

    attendant coverage answer group not working

    also as a work arround im trying to make another "cov answer-group" but everytime i try to add one of the attendants ie reception consoles i get - 7222 extension assigned but wrong type for the group
  3. robertw1984

    attendant coverage answer group not working

    when i type "list trace st 7222" - extension assigned to an object other than a station when i type "list trace st 0" - i get 2 rows that say "time" "data" and under them i get no data hardware is a G450 and CM version is 5.0.11 sorry what do you mean by tenant partitioning thanks, rob
  4. robertw1984

    attendant coverage answer group not working

    hi all, some phones when they dial 0 (attendant) it diverts it to all the reception consoles (x3) and it rings all the consoles and the receptionist answers the call but some phones when they dial 0 none of the consoles ring at all but the wierd thing is the caller hears a ringing tone so to...
  5. robertw1984

    need to power down G450 then power on

    i pulled the bottom power out the bottom chasis as i thought it would fail over to the top power thats plugged in the top chasis but it didnt, instead the bottom unit powered down so then i thought well i might aswell power down the top chasis as my plan went pear shaped!!! luckily when i...
  6. robertw1984

    need to power down G450 then power on

    The G450 has 2 mains so i could do that pull out one kettle lead put it on UPS circuit then do the other one to keep it up and running
  7. robertw1984

    need to power down G450 then power on

    hi all, we are having a UPS fitted in the building and unfortunatley i need to power the G450 down and connect it to the new UPS im just wondering what the correct way into going about this, can i just pull out the mains and then power on and hope for the best i have seen a module the "S8300"...
  8. robertw1984

    connecting my VoIP to my CM system

    am i missing anything off because on my avaya phone when i dial extension 201 i expect for it to start dialling to my freepbx voip system via the trunk but its not (my softphone on my pc connected to the freepbx)
  9. robertw1984

    connecting my VoIP to my CM system

    Awesome found a good video on how to do aar dial plans - https://youtu.be/putIGdNFS-4
  10. robertw1984

    connecting my VoIP to my CM system

    i trust you guys as your tech savvy pros
  11. robertw1984

    connecting my VoIP to my CM system

    the avaya engineer called me back and he remoted in on my machine to help me out he got me to "remove sig 7", couldnt do that so he then got me to "ch trunk 7" and the thing i was missing was to obviously remove the "signaling group", leave it blank and make "number of members" to 0 and then i...
  12. robertw1984

    connecting my VoIP to my CM system

    can i turn it on myself, without having to call my service provider who look after our avaya system? or can i just make a new signaling group and new trunk group but will that cause issues? cheers, rob
  13. robertw1984

    connecting my VoIP to my CM system

    busy sig 7" doesnt work, it straight away deletes it and puts in "busyout", so i then type in "busyout sig 7" doesnt work, i then try the full command "busyout signaling-group 7" "busy signaling-group 7" non work any ideas? i have done command "display system-parameters customer-options" and...
  14. robertw1984

    connecting my VoIP to my CM system

    Mmm, I get an error message when I try to change both near and far end to 5060 "5060 must demand maintenance busy the signaling group first
  15. robertw1984

    connecting my VoIP to my CM system

    when you say change it to port 5060, do you mean change both ends ie near end node and far end node? and also use tcp, do you mean instead of tls for transport method?

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