Recent content by ReginaldJ

Good day, Is there anyway of de-activating day light saving on Dect R4. Ongoing problem of having to change time settings on IP Dect Base staion. Time either goes out by 1 hour or 2 hours on Dect handsets. Many Thanks

Good day Janni thanks for your response. when i clear the setting "CET-1CEST-2,M3.5.0/2,M10.5.0/3" it just reappears again many thanks

Good Day Is there anyway of turning off daylight saving on DectR4. Every year have to reset time on Dect Bases as time goes out by 1 hour or 2 hours many thanks

I have a scenario of an announcement message playing in the day and an auto attendant for night service. I have set up a time profile _ 7:30 till 17:30 for day and 17:31 till 07:29 for night. On my incoming call route I have set up the appropriate announcement message for day and night, eg...

Thanks for the info qtelcom. Much appreciated for the feedback.

Good day. Installed J129 IP phones on Avaya IP Office V10.0.500 6 weeks ago. I have had a couple of phones loosing log on credentials. Have to re-log on with user name and password. Any on experience similar problem? J129 phones software is updated to latest version.

Followed IP Office Platform 10.0 Sip Telephone Installation Notes but cannot log Avaya J129 phones. IP endpoint licenses loaded and all configuration done as per documentation. Any suggestions will be greatly appreciated. Thank you in advance.

Good day, I too have problems with 3720 handsets. Key pads collapsing (going soft) and numbering on keys fading. This is really frustrating, thought we were the only support company having this problem. This is really tarnishing support company's images. Very keen in hearing any feedback. Thank...

Good day Any ideas of setting up a call flow on Avaya IP Office - the scenario call answered by announcement message - ("Good Day you have reached company xyz, please note that all calls are recorded for quality purposes")then goes to incoming call route (Switchboard) and if not answered to go...

Yes I have, set up as per 9.1 Dect R4 Installation.

Good day, I have turned on advance view on Master Base Station, all passwords on base Station and IP Office changed as per Version 9.1. Still no luck. Documentation states that deactivated untill default passwords are changed which is done.

I have changed all security passwords on avaya ip office 9.1.20 and setup according to IP Office Platform 9.1 - IP Office Dect R4 Installation (09 Dec 2014). Provisioning tab on master base just shows Current View Primary and nothing else. All settings on master base as per technical...

HI EVERYONE!! CAN YOU PLEASE HELP ME WITH A PROBLEM ON 3RD PARTY SIP. LICENSE ON SV8100 - (IP TRUNKS 12 - IP BASIC 13 - IP ADVANCED 4) I HAVE 10 NEC IP PHONES + 3 GIGASET A510IP CORDLESS PHONES + 1 GRANDSTREAM IP TO ANALOG CONVERTER FOR A PA INTERFACE. THE 10 NEC PHONES + GRANDSTREAM + 1...

Having problems on faxes on Siemens 3550 V9 - HG1500 V9 - Both running the latest software - Neotel Sip Trunks - Voice calls ok but failing intermittant on faxes incoming and outgoing. Any suggestions. Thank You.

Having problems on faxes on Siemens 3550 V9 - HG1500 V9 - Both running the latest software - Neotel Sip Trunks - Voice calls ok but failing intermittant on faxes incoming and outgoing. Any suggestions. Thank You.