Recent content by reebokman

I have a customer who uses a conferencing call flow with whisper announce and a pin number that works ok,does anyone know if there is a way of auto generating and updating the oin number without having to do it manually withe the VM client.

I have a customer who has a DDI number to a HG, they want the members of the HG to send out the DDI number when they dial out. I have set against each user shortcode " ? .Sxxxxxxxx(DDI) number OG group 0" but it still send out the bearer number. Can anyone suggest something else? I have done...

Sorted, It was due to security settings in IP Office

Its strange as its been working fine for a while but I havent used it in a long while until yesterday when I got this message

I have IP 500 running V7 software and a One X portal server running 7_0_16 one x. I can get into the admin screen but everytime I try to log in a user I am getting "System currently unavailable please wait" I have tried re starting the one x service but still with no luck. Anyone got any ideas?

Have a customer with 6 or 7 sites and we are looking to link them together using SIP trunks.Does anyone have sample configuration/guides for linking IP offices together this way.

I have a 406 V2 test system in the office currently at V4.2 and looking to take up to V6. According to documentation I need to go to 5.0.999 loader forst before going to V6/V7. I have loaded the correct manager software on my laotop and chenged the preferences to look at the 5.0.999 folder under...

Has anyone found a good alternative to connect to IP Office DTE port via pc comm port? Im looking to change my laptop but very hard to get a new one with comm port. I know they have USB to comm port converters but I've heard they are not very good

I have a customer with a call centre using 5410 handsets and they want to use auto answer for incoming calls. I have done this once a long time ago but cant remember how to set it up. Can anyone help? Thanks

Its said that you need to install Contact store on a seperate disk partition, does this mean the whole application or just the calls folder? Also what would be the recommended size of this partition?

Single site

Anybody had issues with SMDR output stopping after approx 1 week, re starting the system kicks it back in again. The customer did have CCR but all services were stopped.

Yes I do

Hi, Any body seen the following mesage on monitor trace? and what does it mean? "Card is returning all zeros for the OCR register

Do you mean the whole Avaya folder?