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  • Users: reebokman
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  1. reebokman

    Conference PIN

    I have a customer who uses a conferencing call flow with whisper announce and a pin number that works ok,does anyone know if there is a way of auto generating and updating the oin number without having to do it manually withe the VM client.
  2. reebokman

    OG CLI

    I have a customer who has a DDI number to a HG, they want the members of the HG to send out the DDI number when they dial out. I have set against each user shortcode " ? .Sxxxxxxxx(DDI) number OG group 0" but it still send out the bearer number. Can anyone suggest something else? I have done...
  3. reebokman

    One X portal

    Sorted, It was due to security settings in IP Office
  4. reebokman

    One X portal

    Its strange as its been working fine for a while but I havent used it in a long while until yesterday when I got this message
  5. reebokman

    One X portal

    I have IP 500 running V7 software and a One X portal server running 7_0_16 one x. I can get into the admin screen but everytime I try to log in a user I am getting "System currently unavailable please wait" I have tried re starting the one x service but still with no luck. Anyone got any ideas?
  6. reebokman

    SIP

    Have a customer with 6 or 7 sites and we are looking to link them together using SIP trunks.Does anyone have sample configuration/guides for linking IP offices together this way.
  7. reebokman

    5.0.999

    I have a 406 V2 test system in the office currently at V4.2 and looking to take up to V6. According to documentation I need to go to 5.0.999 loader forst before going to V6/V7. I have loaded the correct manager software on my laotop and chenged the preferences to look at the 5.0.999 folder under...
  8. reebokman

    PC DTE Port

    Has anyone found a good alternative to connect to IP Office DTE port via pc comm port? Im looking to change my laptop but very hard to get a new one with comm port. I know they have USB to comm port converters but I've heard they are not very good
  9. reebokman

    5410 Auto answer

    I have a customer with a call centre using 5410 handsets and they want to use auto answer for incoming calls. I have done this once a long time ago but cant remember how to set it up. Can anyone help? Thanks
  10. reebokman

    Contact Store

    Its said that you need to install Contact store on a seperate disk partition, does this mean the whole application or just the calls folder? Also what would be the recommended size of this partition?
  11. reebokman

    SMDR Output

    Single site
  12. reebokman

    SMDR Output

    Anybody had issues with SMDR output stopping after approx 1 week, re starting the system kicks it back in again. The customer did have CCR but all services were stopped.
  13. reebokman

    Monitor trace

    Yes I do
  14. reebokman

    Monitor trace

    Hi, Any body seen the following mesage on monitor trace? and what does it mean? "Card is returning all zeros for the OCR register
  15. reebokman

    VM Pro call flow

    Do you mean the whole Avaya folder?
  16. reebokman

    VM Pro call flow

    I have a customer whio had a moter board failure on VM pro PC, The hard drive has been moved to a new server and I can get all the wavs, greetings etc. What I want to know is that in default when you save a callflow which file does it save it to?
  17. reebokman

    call status error message

    I have a customer who is using Call Status sucesfully for a while now, but all of a sudden they cant run it and get an error " Invalid argumentto time encode". I have checked usual stuff firewall etc but still the same. Any ideas anyone??
  18. reebokman

    CCR or NOT!!!!!!

    We have a cusyomer who is due to havr CCR installed but heard many bad things about this product. Im due to look at Chronicall this week but can anyone suggest another product for comparison to CCR?
  19. reebokman

    Chronicall

    Who are you?? and how can I get contact details?
  20. reebokman

    Chronicall

    DOes anyone know if there are resellers in the UK for Chronicall, won a big order with CCR and looking at the forums am seriously worried.

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