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Recent content by pst133ox

  1. pst133ox

    MOH (BGM?) over PA system?

    Alright- Thanks everyone! I managed to get the music playing over our system and mostly adjusted the input levels alright. However, in the process I've pushed one of the volume adjusts in (bent the pins) so it is inaccessible with the screwdriver I was using to adjust it. The box seems to be...
  2. pst133ox

    MOH (BGM?) over PA system?

    Ah, so it's correct action is to just play music all the time over the PA? (like in a retail environment) and then interrupt the music when there is a page? Does that mean I should be looking for more than one input on the 25pr? The one I am going into now is only playing hold music- there is...
  3. pst133ox

    MOH (BGM?) over PA system?

    By reading the front of the box was how I hooked up sound to it in the first place. I can successfully get music playing over Feature 86 (plays through the phones speaker) and stop it with Feature #86. However, I see no indication of how to play it over the paging zones. It also plays when a...
  4. pst133ox

    MOH (BGM?) over PA system?

    I found pictures of the device- I didn't notice the name Valcom on the unit itself but it sure looks like these. http://www.thephoneresource.com/images/1101_lg.jpg http://www.ntcp.com/media/VALCOM_V-1109RTVA_9_ZONE_PAGE_CONTROL_.jpg It looks most like this one- but blue...
  5. pst133ox

    MOH (BGM?) over PA system?

    I've searched around for this and can't quite find an answer. I'm not too sure on the specifications of our phone system as I have been thrown into the position of its administration. I was told tales of a time when we had the ability to both "play music over the phone" and "play music over...
  6. pst133ox

    Confused about Subnets and VLANS

    So I'm approaching a time when I actually have time to execute this plan. I'm projecting after a thorough device count that I will only need room for X.X.1.1-254 and X.X.2.1-254 Anyone think it's worth the trouble to segment the floors of the building into VLANS to easily identify rogue...
  7. pst133ox

    Norstar System Reset Issue

    I've yet to try this- I would need a large dark cloth to try this out. I've noticed the room has also been getting very warm.
  8. pst133ox

    Norstar System Reset Issue

    It has been happening to almost everyone I've spoken to who uses the phones. I've checked the fiber cable I could see (coming out of the front of the box going into an auxiliary box) sadly- my eyes can't see the data in the light...maybe one day.
  9. pst133ox

    Norstar System Reset Issue

    Yeah- I've checked the test logs. I've broken down and hired a tech to come out and look at it. (they seemed surprised with the knowledge I had already collected) They are going to start swapping out the possibly dead pieces to do some testing (/ make our offices angry). Should I let them...
  10. pst133ox

    XP Pro Remote Desktop Hell!

    Did you end up trying that crossover cable yet? Seems like your best bet would be to eliminate (mostly)all possible external hardware issues.
  11. pst133ox

    Any way to do this in Outlook 2007?

    @GrimR Copying to a text file was the issue. When copied the email addresses would not come with the copied text. It appeared it was just copying what I would consider a pointer for the information in Outlook @linney I eventually ended up just doing this to get the e-mail addresses out. I was...
  12. pst133ox

    Any way to do this in Outlook 2007?

    I had an issue yesterday where a user had compiled a list of addresses they wanted to send to someone from various emails. They were not in their contact list (just entered from emails they had received) They were trying to cut and paste this list (once complete) from the to: field to the...
  13. pst133ox

    Norstar System Reset Issue

    XJSWX: That was not an image directly from my setup- just one I found that looked very similar. Rik: a Feature *0 displays "button inquiry" pressing # does nothing in this mode. Any other way of determining which station they are connected to?
  14. pst133ox

    Norstar System Reset Issue

    Just got back from hunting wires. They appear to be going into something that looks like this. http://farm1.static.flickr.com/192/499899378_64beed36bc_o.jpg Is this called a cross-connect field? Anyway. There are 3 large connectors coming out of the main Norstar unit- the wires contained...
  15. pst133ox

    Norstar System Reset Issue

    Interesting on the radio tower interference. I don't know of any towers in the immediate area though we do have Wifi throughout the building. My phone right here is rev 19D. But this is a recent occurrence - we've had the wireless for quite some time. I haven't checked every single phone- but...

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