Recent content by PMMrMan

Gang, I seem to keep coming up with the wrong License count compared to SSA when I'm confirming DECT IP Phones. I have 8 dect phones but only 7 are plugged in. Why does SSA say I'm using 8 Avaya IP Endpoint licenses. I checked to make sure the reserved license is not checked. By my count...

Does the same hold true for other licensing bundles? For example: CCR Supervisor License give you a Wall Board License in addition to the Supervisor License. Advanced Edition gives you 1 CCR Supervisor License in addition to the Advanced Edition License. Just Curious Pete

Perfect!!!! Thanks. That answers it perfectly!

Thanks, That helps a lot. One last question. Since the CTI Pro License give you 4 Wave Users. Do they show up as 1 CTI Pro License and 4 Wave Users or is it just 1 CTI Pro License and you need to assume that there are 4 Wave Users with that? Thanks. Pete

Thanks janni78, Are you saying that since this customer has CTI Link Pro and Wave Users then they have 4 from the CTI Link License and 4 from the Wave User License. Sorry if I sound thick headed. Pete

Hi All, I'm trying to figure out an IPO Licensing Question for a customer. They are currently running IPO 9.0 Advanced Edition They have a CTI Link Pro License and a Wave User License. When I go into SSA it shows that the customer only has 4 Wave User Licenses. I thought if a customer had...

Hello All, I'm trying to figure out an IP Office CCC Agent Licensing Question that came up today. On an Old IP Office with CCC. Does the Supervisor License Include 5 Agent Licenses and a PC Wall Board License. If it does and I Upgrade to CCR. Do those agent licenses convert as well...

bsh, Thanks, I was just reading this when you sent it over. You ROCK! Pete

bsh, How do these levels relate to the hardware. For example does G3cfsV7 = ECS R7? Thanks Pete

Does anyone know where I can find the EoL information for some very old Definity hardware. The Avaya Support site seems to only document the newer platforms. I'm trying to update our Database and found that we don't have ratings for the following platforms. G3cfs, G3csi, G3i, G3r, G3s, G3si...

Does anyone know if I can still buy new NTAK11 Cabinets from Avaya or do I need to buy MG1010 Chassis? I have a customer that needs to expand and already has the old Option 11 cabinets and wants to stay with them for consistency. Thanks Pete

Guys, That was PERFECT!!! I was able to verify all the Vectors that are not referenced by VDNs or other vectors. Thanks all.

Hello All, I hope this is a simple question. I've got a customer that I'm cleaning up / auditing their vector programming. I've noticed a number of Vectors that seem to be orphaned. They don't seem to be referenced by a VDN or a GOTO Vector command. I'd like to recommend to the customer...

Does anyone know if I can use a TAC code in the field for Message Center on the Hunt Group Form?

This MGC worked for about a month or two. We had a connectivity issue and the engineer decided to wipe out all config info and reboot from the Gold Image. Normally an acceptable practice but the Gold image seems messed up. I wish I could just upload a new gold image to this card but I can't...