Hi-
Thx - I tried changing route patterns earlier to no avail yet - must be missing something.
Here we have all sorts of routes for the Core system at our main site.
Don't we want to match or get the branch(LSP) site to use these routes - right?
1.
Main(Core - working PRI that branch/LSP...
Hi-
Hopefully explaining this properly - we need help this weekend(next few days) - started a move of our office to a new building.
We have our Avaya Definity up and running but the new PRI is damaged and under water.
We already have our Telco routing our “incoming” - 800/Local numbers for...
Hi-
We have are using CMS Supervisor R16(16.0 KA 27) - the application hands or shows "not responding" at intermittent times during day.
The compatibility mode is set to WinXP SP3.
We have another user that is a power user(many windows - 4/5 with reporting & realtime queues)with a 32=bit...
Thanks AvayaTier3 - our options look the same already?
Is there more to configuring what we want?
Read the doc you showed above...maybe our users are not handling calls the correct way?
display system-parameters customer-options Page 6 of 10...
Hi-
S8300-G700's w/ Software G3 Version: V13/3.1.
We have Customer Service - users/stations that are part of 3 queues in CMS.
In our current config - we cannot answer calls from other queues when logged into another queue.
Is it possible for a station to put a call on hold in queue #1 "while"...
Hi-
We are trying to rebuild a new softconsole machine.
We are installing the software on a newer machines - forced to move from WinXP to Win7.
We think we have the software working up to logging into the switch, Pos-busy and Set to Normal - with Directory /Ext's, etc.
However - there is an...
Hi-
I'd like to create a new route - if needed.
We have an Avaya Phone user that needs to call out to a cell phone that is not working with the current route/ARS.
Get a recording that states "Your call cannot be completed as dialed - please hang up and try your call again or contact customer...
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