Recent content by papapoon

Actually your way sounds great. Usually when we have a datacenter issue, it affects all of our huntgroups and the purpose of the FEM is exactly that. I see the need for individual, I may set it up that way as in the future if we would like to do something specific, we have that option. Thanks...

alright let me see what I can do with this and report back here. Need to figure out how to tie a menu into a shortcode first :) Love this stuff but I am new at this

Seems simple but how would I turn it on or off? Via a shortcode? I would need to turn this on a per huntgroup basis? THerefore requiring multiple shortcodes??

Oh yes Sorry we do have VMPRO

Hi, We experienced an issue today where our datacenter was having issues which resulted in a very big overflow of phone calls into the queue. We wanted to put in a Front End Message explaining that the call volume is higher than normal as we are having issues. How Can I accomplish this using...

What if your polling your network using spiceworks, what SNMP Community would we use?? Is public the default community? Can we change the community from the 1608 Phone configuration files???

Understood. I just really wanted to understand the situation. Thank you very much for all your input

These 2 LANs are on the same subnet but connected/wired differently. for example: LAN 1: 192.60.5.1 LAN 2: 192.60.5.5 Obviously not connected on the same switch, etc.. LAN 1 fails (for whatever reason) Phones will then route to LAN 2. Is this possible?

IPOFFICE 500 I noticed we have 2 LAN IPs configured where the 2nd LAN is not being used. Is it possible to configure our 1608/9620 phones to use this 2nd IP as a backup so that if the primary LAN fails, ALL phones will go through the 2nd LAN in order to communicate to IPOFFICE? I hope this...

There is currently a Cisco PBX there which will be decommisioned since we will be using the IPO500 for them. So no PBX. I am not sure if they use the same carrier as us in our city but I can find out. Then all I would need to do is ask my carrier to port the numbers over to our PRI and from...

Bad subject line, couldn't figure out a better way. We have an IPO500 in 1 city where most of our office is. We have a small satellite office in another city but would like the calls that directed to that area code go through our IPO500 in our city. What needs to be done? Can we call our phone...

I tried that but my script wont work anymore...

thread329-1481428 How do I suppress the pop-up windows telling me the time? I need to run this on a schedule and don't want the popups to appear for me to click ok

In order to fix my issue, I had to to re-install windows, sql, etc..all of the .net hotfixes in order properly (I wasnt the one who initially installed it). I ended up using the CCR guide for IPoffice version 8 since it talks about Windows server 2008 and not the CCR guide for IPoffice 7 since...

DHCP assigned, no duplicate extension or user. Would running monitor be beneficial to catching this issue, it just happened again this morning. I will try tonight to delete the user again and this time also delete the extension and re-create it and see what happens.