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Recent content by Optman

  1. Optman

    DECT NORTEL 4075

    He is asking about the difference between Nortel DECT 4070 handset and 4075, so we have install a new 4070 for our customer but we have issue of power off sometimes, Now we need to know if 4075 has any issue and what are the extra features more than 4070 ? Thanks in advance Regards
  2. Optman

    temporary station disconnect on Avaya Communication Manager is it supported ?

    yes, I know that, but I need only to confirm if this feature is supported on CM like IP Office system Thanks
  3. Optman

    temporary station disconnect on Avaya Communication Manager is it supported ?

    Hi all I want to know if the temporary station disconnect feature is supported on CM Rls 6.2, I means if a user didn't use his IP Phone for configured maximum time (for example 15 minutes) and timeout expires the station goes to logout state, and he need to re-login again. Please let me know...
  4. Optman

    Difference between Avaya IQ and Avaya CMS in Elite environment ?

    Hi all I have some confusion about Avaya IQ and Avaya CMS products operating in the Contact Center Elite environment, so when I read in the documentation, the description of both products is to provide real-time and historical reporting, so I don't see any difference between them...!!!! Please...
  5. Optman

    From EAS to AACC

    You have two option if you want to intergate other channels with Elite either adding IQ & CMS or Migrating the hole solution to the AACC Rls 6.3 that already contains Multimedia server (CCMM) and whatever you need on a Contact center but you need also to uprgade your CM if it is old to the...
  6. Optman

    Question about IP Phone registration

    Thanks montyzummer, but what about the second solution of moving one G650 Gateway to the ESS site and configure it's CLAN cards to register local IP Phones...? Thanks
  7. Optman

    Difference between LSP and ESS survivability mode ?

    Many thanks DAVIDPAYNE, Now I got it....[dazed]
  8. Optman

    Question about IP Phone registration

    Hi all Our customer have a pair of S8800 server CM rls 6.0 on the main site with 4 G650 Gateways and ESS S8800 signle server on the remote site with 2 G430 Gateways, Now all IP Phones on either Main or remote site register to the CLAN boards located on the main site.. Due to IP network issues...
  9. Optman

    Does Verint Recording Version 10 supported in CM Release 6.3 ?

    It is proprietary software of Verint company with version 10, actually is runing with CM Rls 3.1 and we need to know if it will be operating after upgrade CM to Rls 6.3....
  10. Optman

    Difference between LSP and ESS survivability mode ?

    Hi all I have some confusion between LSP and ESS survivability configuration, so as my understand LSP can only take the control of its local Gateways (Not for remote Gateways) when Primary server down...!! but ESS can take the whole control of the Gateways either on local or on remote sites...
  11. Optman

    Does Verint Recording Version 10 supported in CM Release 6.3 ?

    Hi all We want to upgrade the CM to release 6.3 but we already have Verint Recording version 10 runing with it, so does this version of Verint will be supported on CM 6.2 after the upgrade ? because I can't found this product on the Compatibily Matrix of CM. Thanks for your help Best regards
  12. Optman

    Changing IP address of the CMS Server and IPSI Card ?

    For CMS the only way to change its IP address is through ASA ? Thanks
  13. Optman

    Upgrading G650 Gateway to Latest release of Avaya CM ?

    Does the Server Utility supported on CM Duplex template or ESS ? Thanks

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